Houston Astros Guest Services Representative
3 days ago
Join the Houston Astros team as a Guest Services Representative and be part of creating unforgettable experiences for our fans
About the Role:We are seeking a highly motivated and customer-focused individual to join our Guest Services team. As a Guest Services Representative, you will be responsible for ensuring a positive and memorable experience for our guests at Minute Maid Park.
Key Responsibilities:- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Assist guests with disabilities, mobility issues, and related needs, ensuring their comfort and safety throughout their visit.
- Monitor and maintain the cleanliness and organization of the concourse and surrounding areas, adhering to health and safety standards.
- Operate ticket scanners and review tickets to ensure guests have valid tickets to enter the ballpark.
- Provide clear directions and information to guests, ensuring they have a smooth and enjoyable experience.
- Collaborate with other team members to ensure a seamless and efficient guest experience.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- Ability to maintain a positive attitude and provide excellent customer service, even in challenging situations.
- Basic knowledge of the Houston Astros and Minute Maid Park, with a willingness to learn and grow with the team.
As a Guest Services Representative with the Houston Astros, you will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a passionate and dedicated team. We offer competitive pay, flexible scheduling, and opportunities for professional growth and development.
Apply now to join our team and be part of creating unforgettable experiences for our fans
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