Teller Service Supervisor

5 days ago


Lombard, Illinois, United States Old Second National Bank Full time
About Us

Old Second National Bank has been serving the Chicago area for over 150 years. We pride ourselves on putting businesses and individuals first, consistently delivering exceptional customer service and innovative financial solutions. Our commitment to community and growth has earned us recognition as a Forbes Best-In-State Bank for Illinois.

Job Description

This Teller Supervisor position plays a critical role in maintaining the high standards of quality and service that we strive for. The ideal candidate will have two or more years of experience in a related field, excellent communication and interpersonal skills, and the ability to lift/push up to 50lbs.

Responsibilities
  • Supervise and manage a team of tellers, ensuring compliance with bank policies and procedures, and driving sales referrals through coaching and motivation.
  • Coordinate staffing needs, schedule tellers to ensure proper coverage, and conduct regular audits to ensure security and accuracy.
  • Participate in required training sessions, maintain accurate records, and contribute to the success of the branch through proactive problem-solving and effective communication.
Benefits

As a valued member of our team, you will enjoy a competitive salary range of $21.75 - $27.00/hour, plus opportunities for variable pay through our Retail Incentive Plan. You will also have access to comprehensive benefits, a professional work environment, and opportunities for growth and development within the company.



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