IT Support Specialist

1 week ago


St Augustine, Florida, United States Spicer Group Full time
Job Summary

Spicer Group is seeking a skilled and experienced IT professional to join our team as an IT Support Specialist. As a key member of our technical staff, you will be responsible for providing top-notch support to our employees, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Respond to and resolve technical issues in a timely and professional manner.
  • Install, configure, and maintain computer systems, software, and hardware.
  • Provide end-user support for hardware and software, including troubleshooting and repair.
  • Assist with projects as directed by project managers, department heads, or principals.
  • Perform system maintenance tasks, such as file sizing and purging.
  • Communicate with vendors and service providers to resolve technical issues.
  • Serve as first-level support when on call.
Requirements
  • Associate's degree or certification in Computer Science or Information Technology.
  • Experience in desktop support and network administration.
  • Familiarity with directory services (AD, Open Directory, LDAP).
  • Database experience (MySQL, MSSQL, Access, FileMaker).
Preferred Qualifications
  • Web programming experience.
  • A+ certification or equivalent.
  • Mac certification.


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