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Administrative Operations Specialist

2 months ago

San Juan, Texas, United States Hornblower - City Experiences Full time
Salary: $18.50/HR

Hornblower - City Experiences is looking for an Administrative Operations Specialist.

About You:

We seek a versatile and proactive individual who embodies the core values of our organization.

About the Opportunity:

The Administrative Operations Specialist will report directly to the President and play a crucial role in facilitating the corporate office's functions. This position involves generating reports, entering data into spreadsheets, compiling information, and performing various general office duties. The role demands precision and organization to meet established deadlines. Interaction with multiple departments to gather reports and resolve discrepancies is essential, necessitating strong communication skills.

Key Responsibilities:
  • Provide data entry assistance to the Operations Analytics Manager.
  • Aid in the creation of daily, weekly, and monthly reports in accordance with contractual obligations.
  • Support the daily management and reporting related to vessel operations.
  • Maintain organized files and records; process information according to set protocols.
  • Oversee weekly performance reports concerning ferry operations, including ridership and upcoming projects.
  • Collect and analyze data related to operational services.
  • Execute various office tasks to support transit operations, including tracking systems and reporting.
  • Understand and adhere to internal policies and external regulations relevant to the role.
  • Availability to work weekends and holidays may be necessary.
  • Perform additional duties as assigned.
Requirements & Qualifications:
  • Problem Solving: Ability to identify and resolve issues promptly, with strong analytical skills.
  • Communication: Clear verbal and written communication skills are essential.
  • Planning/Organizing: Efficiently prioritize and plan work activities.
  • Quality Control: Demonstrate accuracy and thoroughness in work, applying feedback for improvement.
  • Productivity: Meet performance standards and complete tasks timely.
  • Adaptability: Manage competing demands and adjust to changes in the work environment.
  • Dependability: Consistently punctual and responsive to management direction.
  • Experience in collecting, analyzing, and interpreting diverse data.
  • Proficient in Microsoft Office Suite, especially Excel.
  • Ability to prioritize and coordinate multiple projects effectively.
  • Strong interpersonal communication skills.
  • Maintain accurate records and documentation.
  • Collaborate effectively within a team and larger organizational structure.
  • Thrive in a fast-paced environment.
  • 1-2 years of experience in an office setting.
  • Professional demeanor and a friendly attitude.
  • Bilingual capabilities in English preferred.
About Us:

Hornblower - City Experiences is dedicated to delivering exceptional experiences both on land and water. With over 40 years of growth and innovation, we proudly operate a diverse portfolio of brands that welcome millions of guests annually. If you are a motivated team player who excels in a collaborative environment that values communication and creativity, this opportunity may be a perfect fit for you. Our RESPECT Service System reflects our mission, vision, values, and operational principles. By fostering a culture centered on RESPECT, we aim to achieve our goal of becoming a leader in global experiences and transportation.

Hornblower - City Experiences is an Equal Employment Opportunity and Affirmative Action employer. We prohibit any form of discrimination or harassment based on various characteristics, including but not limited to race, religion, gender, age, and disability. We also participate in the E-Verify program in certain locations.

We encourage qualified applicants with diverse backgrounds to apply.