Account Support Specialist

3 weeks ago


Jersey City, New Jersey, United States iShare Inc Full time

Job Overview: We are looking for an Account Support Specialist to join our team at iShare Inc. As an important member of our team, you will be responsible for providing exceptional customer service, processing shareholder requests, and resolving customer issues.

About the Role:

  • This role requires a minimum of 3-6 years of experience in customer service, preferably within the global financial services industry.
  • Strong problem-solving and communication skills are essential to resolve complex client issues.

Key Responsibilities:

  • Process shareholder requests accurately and efficiently.
  • Assist clients with account transactions, ensuring compliance with regulatory requirements.
  • Investigate and resolve customer issues related to account transactions and shareholder records.

Salary: The estimated annual salary for this role is $90,000 - $110,000 per year.



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