Heavy Equipment Field Service Representative

7 days ago


Virginia, Minnesota, United States Road Machinery and Supplies Co.. Full time
About the Opportunity
Road Machinery & Supplies Co. is seeking a highly skilled Heavy Equipment Field Service Representative to join its team in the Virginia, MN area. This role involves providing exceptional service and support to customers, ensuring their construction and mining equipment operates efficiently and effectively.

Key Responsibilities:
• Maintain communication with customers and internal RMS departments to complete work and grow service labor sales
• Utilize various computer programs and OEM software to complete jobs, including operator manuals, technical drawings, and electrical/hydraulic schematics
• Perform troubleshooting and diagnostics to determine necessary repairs, communicate needs, and make necessary repairs
• Test equipment after repair and assembly to ensure proper performance and compliance has been achieved
• Maintain company service vehicle, inventory, tools, and equipment adhering to DOT and MSHA compliance

Required Skills and Qualifications:
• Five (5) years' experience as a Field Service Technician for an OEM Heavy Equipment Distributor
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions
• Exceptional skills in hydraulic and electrical troubleshooting, and repair of heavy construction equipment required
• Skilled in operating vehicles and equipment used for diagnostic purposes
• Possess a current valid CDL B driver's license with a clean record, and the ability to successfully pass drug and fitness for duty tests
• Able to complete required documentation, reports, and repairs in a timely manner exceeding deadlines while utilizing general computer applications
• Demonstrates openness to new procedures, technology, and structure with a strong attention to detail and accuracy

Benefits:
As a valued member of the RMS team, you will enjoy a competitive salary of $65,000 - $85,000 per year, based on experience, along with a comprehensive benefits package, including medical, dental, life, 401(k), and vacation time. You will also have opportunities for career growth and development within a reputable and family-owned business that values long-term relationships with customers, vendors, and employees.

About Road Machinery & Supplies Co.
Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. We represent the best brands of construction equipment in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive. Learn more about our company culture and values at www.rmsequipment.com.

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