Heavy Equipment Branch Administrator
1 week ago
Job Overview:
Road Machinery and Supplies Co. is seeking an experienced Branch Administrator to join its team at its Virginia, MN location.
About the Role:
The ideal candidate will be responsible for managing all branch service work orders, data entry, payroll & branch administrative support. This position will work closely with the Service Management team to ensure building the branch's profitability and creating exceptional customer relationships that continue to keep Road Machinery and Supplies Co. the dealer of choice.
Key Responsibilities:
- Internal & Vendors:
- Create & post vendor purchase orders for outside parts and services and code to work orders
- Receive and code vendor invoices for Accounts Payable
- Work with Accounts Payable & Accounts Receivable on PO disputes, questions, or other misc. reimbursements
- Set-up new vendors in partnership with purchasing, as needed
- Contact credit for credit authorizations & new account set-ups
- Service & Warranty:
- Open service work orders and segments utilizing Standard Jobs when available
- Research warranty when opening a work order or when requested
- Edit service reports to get them up to the professional standards expected
- Adhering to the work order days to invoice expectation of 10 days or less
- Request customer authorizations and customer purchase orders
- Collect customer payments to include processing of credit card payments
- Supports WIP management in conjunction with Service Manager and Shop Supervisor
- Work with Sales to collect missing customer information
- Process and submit warranty claims to internal warranty department
- Administrative:
- Review and update employee's daily time entries
- Submit bi-weekly payroll to HR
- Review and assist with employee's credit card reports
- Assist employees with travel arrangements
- Assist with general branch administrative tasks as needed including
Requirements:
- Some mechanical aptitude; experience in heavy equipment, agriculture, or automotive required
- Strong computer skills required, including Microsoft Office Suite
- CDK Global operating system experience preferred, but not required
- Demonstrated ability to work with all levels within an organization
- Strong people leader who helps to develop his/her team through coaching and feedback
- Excellent communication skills, both verbal and written
- Excellent time management & organization skills
- Ability to adhere to strict confidentiality when dealing with sensitive matters
- Ability to multitask while paying attention to detail in a fast-paced environment
- Ability to take the initiative to accomplish work with little or no supervision
- Able to work responsibly, safely, and intelligently
- Have the desire to take action, improve, and be appreciative
- Possess the capability to engage with customers, co-workers, and vendors in a respectful manner
- Personal Attributes: Creative Thinking, Conflict Management, Customer Focus, Integrity, Planning and Organization
Compensation and Benefits:
We offer a competitive compensation package based on experience, including a salary range of $60,000 - $80,000 per year, plus benefits such as medical, dental, life, 401(k), and vacation time. We also offer opportunities for career growth and development, a stable and reputable company with a long history, and a positive work culture.
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