Customer Service Representative

2 hours ago


Kingston, New York, United States Wickes Full time
About Wickes

We're a leading home improvement retailer, passionate about helping our customers achieve their dreams. Our team is dedicated to providing exceptional customer service, and we're looking for talented individuals to join us.

Job Summary

We're seeking a Customer Service Assistant to join our team in Sunbury-on-Thames, Surrey. As a Customer Service Assistant, you'll be the face of our company, providing a warm and welcoming experience for our customers. You'll be responsible for answering customer queries, resolving issues, and providing excellent customer service.

Key Responsibilities
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Maintain a high level of product knowledge, ensuring you can provide accurate information to customers.
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and empathy.
What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career development. Our team is passionate about making a difference, and we're looking for like-minded individuals to join us.

Please contact us if you require any adjustments within the application process. We're committed to diversity and inclusion, and we welcome applications from all qualified candidates.



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