Transportation Operations Manager

3 days ago

Clifton Heights, Pennsylvania, United States LYNC TRANSPORTATION SERVICES LLC Full time
Job Title: Transportation SupervisorJob Summary:

The Transportation Supervisor is a critical role in ensuring the safe and efficient operation of our school and NEMT transportation services. This position is responsible for managing daily operations, employees, and routes to provide reliable and high-quality transportation services.

Key Responsibilities:
  • Driver Supervision and Training: Oversee a team of drivers, provide leadership, guidance, and support, and conduct regular ride-along evaluations and on-site observations to ensure compliance with safety regulations and best practices.
  • Route Planning and Optimization: Process new route/trip requests, create and maintain efficient transportation routes/trips using routing platforms, and continuously optimize routes to minimize travel time, overloading, fuel consumption, and on-time performance.
  • Fleet Maintenance and Safety Compliance: Implement a rigorous maintenance schedule for fleet vehicles, ensure compliance with local, state, and federal safety regulations and standards, and conduct regular safety inspections of vehicles.
  • Emergency Response Planning: Develop comprehensive emergency response plans for various scenarios, conduct regular drills and training sessions, and coordinate with local authorities and emergency services as needed.
  • Communication and Stakeholder Engagement: Maintain open and effective communication channels with parents, school administrators, and transportation team members, address parent inquiries, concerns, and complaints promptly and professionally, and collaborate with school staff to ensure smooth operations.
  • Systems and Data Analysis: Manage internal databases and route update school, student enrollment/demographic info, analyze transportation-related data and key performance indicators (KPIs) to track and improve performance, and oversee company technology solutions.
  • Safety Culture Promotion: Foster and promote a strong safety culture within the transportation team, conduct regular safety meetings and training sessions, and encourage drivers and staff to prioritize safety at all times.
Requirements:
  • Leadership and Team Management: Strong leadership skills to effectively lead and motivate a team of drivers and support staff, and ability to foster a positive and collaborative team culture.
  • Regulatory Compliance: In-depth knowledge of local, state, and federal transportation regulations and safety standards relevant to school transportation, and proficiency in ensuring compliance with traffic laws, vehicle maintenance, and safety protocols.
  • Route Planning and Optimization: Expertise in developing and optimizing transportation routes and schedules to maximize efficiency while prioritizing passenger safety and on-time arrivals.
  • Fleet Maintenance and Safety Management: Thorough understanding of vehicle maintenance schedules, inspections, and repairs to ensure vehicles are in excellent operational condition.
  • Effective Communication: Excellent communication skills, both verbal and written, for fostering open and transparent communication with parents, school administrators, and transportation team members.
  • Systems and Data Analysis: Proficiency in managing data systems/routing platforms and strong data analysis skills to monitor and enhance transportation performance.
  • Customer Service Orientation: Commitment to providing exceptional customer service to parents, students, and school staff by addressing inquiries, concerns, and feedback promptly and professionally.
Qualifications:
  • Education: High school diploma or equivalent.
  • Experience: 5+ years of professional driving experience, 5+ years of supervisory experience, and 5+ years of route management experience.
  • Certifications/Licenses: Possession of a proper class license valid to operate a motor vehicle in the Commonwealth of Pennsylvania prior to appointment and during tenure of appointment.

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