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Spanish-Speaking Front Desk Coordinator
2 months ago
- Manage incoming calls efficiently
- Schedule appointments while considering patient preferences for both clinicians and times
- Organize new patient and follow-up appointments as well as necessary tests
- Relay medical inquiries to physicians as needed
- Direct calls to the appropriate personnel
- Provide comprehensive administrative support to physicians, including scanning documents into patient records, drafting routine correspondence, and preparing materials for academic purposes
- Handle Medical Records
- Uphold HIPAA confidentiality when discussing patient information
- Exhibit exceptional customer service for both internal and external stakeholders
- Perform additional tasks as required
- High school diploma or equivalent is mandatory
- A minimum of one year of experience in a medical office setting is essential
- Bilingual proficiency is required