Healthcare Enrollment Specialist

7 days ago


Glen Burnie, Maryland, United States TEKsystems Full time
Job Title: Open Enrollment Representative

We are seeking a highly skilled and detail-oriented Open Enrollment Representative to join our team. As an Open Enrollment Representative, you will be responsible for responding to phone inquiries regarding healthcare eligibility and coverage questions.

About the Role:
  • Respond to phone inquiries regarding healthcare eligibility and coverage questions
  • Decipher complex eligibility information from various electronic sources quickly and deliver it courteously and effectively
  • Work in a high-volume call center environment with high production and quality standards
  • Provide exceptional customer service and answer inbound calls during the open enrollment period
Requirements:
  • 1+ years of customer service experience (healthcare preferred)
  • Demonstrated knowledge of medical terminology
  • PC proficiency in a Windows environment
What We Offer:
  • Competitive hourly rate of $22
  • Opportunity to work with a leading technology services company
  • Chance to develop your skills and experience in a dynamic and fast-paced environment
About TEKsystems:

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. We help clients activate ideas and solutions to take advantage of a new world of opportunity.



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