Patient Care Coordinator

7 days ago


Staten Island, New York, United States Sun River Health Full time
Job Title: Patient Navigator

Sun River Health is seeking a dedicated Patient Navigator to support our Bay Street site in Staten Island. As a Patient Navigator, you will play a vital role in linking patients to the services they need, ensuring they receive comprehensive primary and preventive healthcare.

Key Responsibilities:
  • Consult with medical staff to identify patients in need of preventive and primary healthcare services.
  • Facilitate patient appointments within different departments of SRH and outside agencies, following SRH procedures for referrals.
  • Assist patients in overcoming obstacles that prevent them from receiving needed referrals.
  • Track progress in eCW and alert providers to ensure timely referrals.
  • Answer patient questions to clarify provider instructions, procedures, and referral needs.
  • Transmit necessary clinical information to specialists for referral, obtain consultant reports, and obtain consent for release of information.
  • Review open referrals for upcoming medical appointments and provide to the clinical team.
Requirements:
  • High school diploma/GED
  • 2-4 years of work-related experience
  • Bilingual Spanish is preferred
About Sun River Health:

Sun River Health is a network of 43 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral healthcare to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and healthcare professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most.

Sun River Health started in 1975 with a mission to increase access to comprehensive primary and preventive healthcare and improve the health status of our community, especially for the underserved and vulnerable. Today, after 45 years of service, Sun River Health remains committed to delivering on that promise to communities across the Hudson Valley, New York City, and Long Island.

We are an equal employment opportunity employer and welcome applications from qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability.



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