HIV Patient Care Coordinator

7 hours ago

Staten Island, New York, United States Community Health Action of Staten Full time
Job Title: HIV Patient Navigator

Community Health Action of Staten Island (CHASI) is seeking a highly motivated and compassionate HIV Patient Navigator to join our team. As a key member of our HIV Care Coordination Program, you will play a vital role in facilitating access to care and services for individuals living with HIV/AIDS.

Job Summary:

The HIV Patient Navigator will work closely with our team to provide client-centered, holistic, and comprehensive care management services to individuals living with HIV/AIDS. This includes conducting home visits, accompanying clients to medical appointments, providing health education, and coordinating logistics for care and treatment needs.

Responsibilities:

  • Accompany clients to medical appointments and community agencies for support and advocacy
  • Coordinate logistics for care and treatment needs, including appointment reminders, transportation, and childcare arrangements
  • Provide individual health education to clients regarding HIV progression, treatments, and adherence strategies
  • Assess treatment adherence and address barriers as they arise
  • Reassess client needs, including the Self-Management Assessments and program eligibility
  • Participate in the development of care planning activities
  • Conduct modified Directly Observed Therapy (mDOT) services
  • Coordinate with Service Providers and provide critical feedback to members of the team
  • Actively participate in case conferences, clinical supervision, and individual supervision
  • Meet training requirements as indicated by the agency and funder, including the 6-day Core training
  • Adhere to standards for documentation requirements, data submission, and maintain client charts
  • Perform all functions in alignment with CHASI's Mission, Vision, and Core Values
  • Other duties as assigned

Requirements:

  • High school or equivalent with related experience and strong socio-cultural identification with the target population or certification as a peer worker with at least 12 months experience in patient navigation REQUIRED; Some college, Associates, or bachelor's preferred
  • At least 1 year of experience with case management and/or patient navigation REQUIRED
  • Bilingual (English/Spanish) preferred

Competencies:

  • Computer literacy in Microsoft products: TEAMS, Outlook, etc., and ability to navigate the internet
  • Knowledge, understanding, and ability to communicate HIV progression, treatments, and adherence strategies
  • Knowledge and understanding of care management principles and documentation
  • Can actively listen to feedback and apply that feedback accordingly
  • Compose documentation, emails, and other communications that are clear, accurate, and well-organized
  • Understand and convey information and instructions so that the message accomplishes its intended purpose clearly with colleagues, clients, and external parties
  • Work harmoniously with others to accomplish objectives, gaining the cooperation and respect of others in the process. Relates effectively with staff, clients, supervisors, and senior management
  • Show up professionally each day within the context of expectations of their work environment
  • Work independently following receipt of instructions on a task

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status

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