Radiology Patient Service Coordinator

2 weeks ago


Staten Island, New York, United States Lenox Hill Radiology Full time
Job Title: Patient Service Representative

About the Role:

We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Lenox Hill Radiology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless and efficient experience for our patients.

Key Responsibilities:

  • Greet and register patients in a friendly and professional manner.
  • Obtain and verify patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
  • Collect and log co-pays and fees.
  • Answer and transfer incoming phone calls.
  • Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes as needed.
  • Provide patients with orientation for preparatory and safety protocols, and offer directions to facilities if necessary.
  • Coordinate with back-office staff to ensure timely and effective care of patients.

Requirements:

  • High School Diploma or equivalent.
  • Intermediate to advanced computer skills.
  • Strong multitasking and communication skills.
  • Experience providing exceptional customer service.
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

What We Offer:

A competitive hourly rate of $25.00, flexible scheduling, and a dynamic work environment that values teamwork and professional growth.

Shift Information:

Tuesday - Friday: 10:30am - 7:00pm

Saturday: 7:30am - 4:00pm



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