Scheduling Coordinator

1 week ago


Lawrence, Massachusetts, United States Associated Home Care Full time
Job Title: Scheduling Coordinator

Associated Home Care is seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. As a key member of our client services team, you will be responsible for coordinating schedules for our clients and caregivers, ensuring seamless delivery of our services.

Key Responsibilities:

  • Coordinate client and caregiver schedules to ensure timely and efficient delivery of services.
  • Problem-solve concerns and questions regarding client and caregiver schedules.
  • Act as a point of contact for new referrals and intakes, ensuring a smooth onboarding process.
  • Monitor and maintain accurate records of client and caregiver schedules.
  • Identify and address any scheduling conflicts or issues.

Requirements:

  • High school diploma or equivalent.
  • One or more years of scheduling experience preferred.
  • Strong customer service skills and ability to communicate effectively with diverse groups.
  • Proficiency in Microsoft Office and Teams.
  • Ability to multitask and work in a fast-paced environment.

Benefits:

  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays

Associated Home Care is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.



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