Retail Operations Manager

2 weeks ago


Cranberry Isles, Maine, United States Giant Eagle Full time
Responsibilities of the Store Leader:

Team Development: Conduct interviews, select, and train new team members to build a strong workforce.

Leadership: Direct and oversee the daily activities of team members, ensuring efficient operations.

Conflict Resolution: Address team member concerns and implement disciplinary actions when necessary.

Financial Oversight: Manage the budget and inventory for the store, ensuring financial health.

Operational Management: Oversee all aspects of store operations to maintain a high standard of service.

Customer Service Excellence: Provide exceptional customer service and serve as a role model for the team.

Inventory Accuracy: Ensure the accuracy of inventory records and values.

Procurement: Order necessary merchandise, supplies, and equipment to keep the store well-stocked.

Personnel Management: Hire, train, coach, and discipline store personnel to foster a productive environment.

Task Assignment: Assign job duties and verify their completion to maintain workflow.

Policy Compliance: Ensure adherence to company policies and procedures throughout the store.

Merchandising: Maintain effective store merchandising to enhance the shopping experience.

Marketing Execution: Implement marketing promotions and manage price adjustments as needed.

Labor Management: Oversee labor budgets and make necessary adjustments to employee compensation.

Fuel Pricing Standards: Maintain competitive pricing standards for fuel to attract customers.



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