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Retail Store Manager

2 months ago

Cranberry Isles, Maine, United States Careerbuilder-US Full time
Job Description

Deliver Exceptional Customer Service

We are seeking a highly skilled Retail Store Manager - Customer Experience Leader to lead our front-end operations and deliver a customer-centric shopping experience. As a key member of our team, you will be responsible for maintaining store recovery standards, leading omnichannel processes, and ensuring our Brand Promises are met.

Key Responsibilities:

  • Manage and deliver effective front-end operations to meet customer expectations
  • Lead omnichannel processes to ensure seamless customer experience
  • Maintain store recovery standards to deliver our Brand Promises
  • Deliver friendly customer service and resolve customer complaints

Requirements:

  • Proven experience in retail management with a focus on customer experience
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of retail operations and customer service principles