Resident Care Coordinator

3 weeks ago

Roanoke, Virginia, United States TerraBella Pheasant Ridge Full time
Job Title: Resident Care Coordinator

About the Role:

TerraBella Pheasant Ridge is seeking a highly skilled and compassionate Resident Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for coordinating resident care needs, ensuring the highest level of quality care and service delivery.

Key Responsibilities:

  • Coordinate resident care needs, including scheduling, documentation, and communication with healthcare providers.
  • Assist the Director of Health & Wellness in training new care managers and medication technicians.
  • Supervise and deliver resident care services in compliance with TerraBella expectations, policy, and procedure, and state regulations.
  • Ensure resident care staffing is within regulatory and company requirements.
  • Perform daily filing of resident records and quality assurance reviews.
  • Conduct weekly cart audits and submit reports to the Director of Health & Wellness and Executive Director.
  • Assist with data collection and reporting processes.
  • Perform daily medication administration reviews and intervene as needed.
  • Precept new team members and ensure compliance with policies and procedures.
  • Take physician orders and maintain accurate records.
  • Protect resident rights and provide emergency treatment as needed.
  • Notify the Director of Health & Wellness of changes in resident condition and document accordingly.
  • Schedule appointments and arrange transportation for residents.
  • Implement fire safety and disaster plans and evacuate residents during drills and emergencies.

Requirements:

  • Meet minimum criteria to perform as a Supervisor in Charge in the State of North Carolina.
  • Be a licensed Medication Technician, CNA with at least one year of experience preferred.
  • Possess excellent written and verbal communication skills.
  • Express interest in working with seniors and demonstrate a warm, outgoing, and compassionate personality.
  • Demonstrate deep moral integrity, maturity, and leadership skills.
  • Have knowledge of community agencies and appreciation for social and life history status of residents.

Benefits:

TerraBella offers a comprehensive benefits package, including medical, dental, vision, life, and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, Employee Assistance Program, and accident insurance policies.

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