Patient Relations Supervisor
1 month ago
This position is responsible for overseeing the patient relations team, ensuring timely and effective resolution of patient complaints and grievances. The ideal candidate will have a strong background in healthcare and excellent communication skills.
Key Responsibilities- Supervise and support Patient Relations Representatives to ensure compliance with hospital policies and procedures.
- Monitor patient complaint and grievance processes to identify trends and areas for improvement.
- Collaborate with Risk and Quality Departments to develop and implement strategies for improving patient experience.
- Develop and maintain resources, policies, and procedures to support patient-centered care.
- Serve as a subject matter expert on patient relations and patient experience, providing guidance and support to hospital staff.
- Bachelor's degree or equivalent from a college or university.
- Minimum one year of supervisory experience in a healthcare setting, preferably in Patient Relations.
- Excellent customer service and communication skills, including complaint management and conflict resolution.
- Bilingual skills preferred.
Alhambra Hospital offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing high-quality patient care and are seeking a dedicated and experienced professional to join our team.
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Collector of Patient Accounts
3 weeks ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryWe are seeking a highly skilled Collector of Patient Accounts to join our team at Keck Medicine of USC. As a key member of our revenue cycle team, you will be responsible for managing patient accounts from discharge through billing edits to contract management, ensuring timely and accurate reimbursement for hospital services.Key...
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Patient Account Specialist
3 weeks ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryKeck Medicine of USC is seeking a highly skilled Collector and Account Manager to join our team. As a key member of our revenue cycle team, you will be responsible for managing patient accounts from discharge through billing edits to contract management, ensuring timely and accurate collection of expected contract amounts.Key...
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Patient Access Liaison I
1 month ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryWe are seeking a highly skilled Patient Access Liaison I to join our team at Keck Medicine of USC. As a key member of our Patient Access Center, you will serve as the primary point of contact for patients and families seeking access to our academic medical centers and health sciences campus.Key ResponsibilitiesProvide exceptional customer service...
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Hospice Nurse
3 weeks ago
Alhambra, California, United States ApolloMed Full timeAbout the RoleApolloMed is seeking a compassionate and skilled LVN Hospice to join our team at our Alhambra locations. As a Hospice Nurse, you will be responsible for providing high-quality patient care and support to individuals and their families in their homes.Key Responsibilities:Collaborate with the Director of Nursing to develop and implement...
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Hospice Nurse
3 weeks ago
Alhambra, California, United States ApolloMed Full timeAbout the RoleApolloMed is seeking a compassionate and skilled LVN Hospice to join our team at our Alhambra locations. As a Hospice Nurse, you will be responsible for providing high-quality patient care and support to individuals and their families in their homes.Key Responsibilities:Collaborate with the Director of Nursing to develop and implement...
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Patient Access Liaison I
2 months ago
Alhambra, California, United States Keck Medicine of USC Full timeJob Summary:The Patient Access Liaison I is a key member of the Keck Medicine of USC team, responsible for providing exceptional patient access and referral services. This role requires a high level of customer service, communication, and organizational skills to ensure seamless interactions with patients, families, and healthcare providers.Key...
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Senior Community Health Worker
2 weeks ago
Alhambra, California, United States Heluna Health Full timeJob Title: Senior Community Health WorkerJob Summary:We are seeking a highly motivated and experienced Senior Community Health Worker to join our team at Heluna Health. As a Senior Community Health Worker, you will be responsible for implementing workflow procedures, providing mentorship to health tech navigators, and serving as a subject matter expert on...
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Medical Records Coordinator
4 days ago
Alhambra, California, United States Astrana Health Full timeJob Title: Medical Records TechnicianAbout the Role:We are seeking a highly motivated and detail-oriented Medical Records Technician to join our team at Astrana Health. As a Medical Records Technician, you will be responsible for organizing and maintaining the documentation of patients, verifying insurance eligibility, and ensuring the confidentiality and...
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Senior Community Health Navigator
3 weeks ago
Alhambra, California, United States Heluna Health Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Community Health Worker to join our team at Heluna Health. As a Senior Community Health Worker, you will play a critical role in implementing workflow procedures, providing mentorship to health tech navigators, and serving as a subject matter expert on patient outreach.Key...
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Senior Community Health Navigator
1 month ago
Alhambra, California, United States Heluna Health Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Community Health Worker to join our team at Heluna Health. As a Senior Community Health Worker, you will play a critical role in implementing workflow procedures, providing mentorship to health tech navigators, and serving as a subject matter expert on patient outreach.Key...
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Health Navigator
2 weeks ago
Alhambra, California, United States Astrana Health Full timeJob Title: Quality Health NavigatorAbout the Role:We are seeking a highly engaged Quality Health Navigator to join our team. This role will report to a Supervisor - Quality Care Improvement and enable us to continue to scale in the healthcare industry.Key Responsibilities:Member outreach and schedule appointments for members with open care gapsWork on select...
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Account Representative
1 month ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryThe Account Representative provides administrative support to the Consolidated Billing Office (CBO). This role involves providing data entry, research, and project support in assigned units, working as a member of the billing team to ensure smooth operational flow and optimum customer satisfaction. The Account Representative ensures that all...
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Health Navigator
4 weeks ago
Alhambra, California, United States Astrana Health Full timeJob Title: Quality Health NavigatorJoin Astrana Health, a physician-centric, technology-powered healthcare management company, as we seek a highly engaged Quality Health Navigator to enable us to continue scaling in the healthcare industry.About the Role:We are looking for a skilled professional to report to a Supervisor - Quality Care Improvement and work...
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Senior Community Health Navigator
1 week ago
Alhambra, California, United States Heluna Health Full timeJob Title: Senior Community Health WorkerJob Summary:We are seeking a highly skilled and experienced Senior Community Health Worker to join our team at Heluna Health. As a Senior Community Health Worker, you will be responsible for implementing workflow procedures, providing key mentorship to health tech navigators, and serving as a subject matter expert on...
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Program Director
2 weeks ago
Alhambra, California, United States Sevita Full timeProgram Director OpportunitySevita is seeking a highly motivated and experienced Program Director to lead our Family Home Agency (FHA) Host Home Program in California. As a key member of our team, you will be responsible for overseeing all services delivered within the Host Home program, supervising providers and individuals served, and driving results to...
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Program Director
4 weeks ago
Alhambra, California, United States Sevita Full timeProgram Director OpportunitySevita is seeking a highly motivated and experienced Program Director to lead our Host Home program in California. As a Program Director, you will be responsible for overseeing all services delivered within the program, supervising providers and individuals served, and ensuring compliance with licensing requirements.Key...
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Credentialing Coordinator
5 days ago
Alhambra, California, United States AHMC Healthcare Full timeCredentialing Coordinator Job DescriptionOverview:The Credentialing Coordinator plays a vital role in the effective function and coordination of the credentialing and re-credentialing process at AHMC Healthcare. This position is responsible for ensuring the timely and accurate processing of medical staff applications and reapplications, in accordance with...
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Clinical Operations Manager
3 days ago
Alhambra, California, United States Alhambra Hospital Medical Center Full timeJob SummaryAt Alhambra Hospital Medical Center, we are seeking a skilled Clinical Shift Supervisor to join our team. As a key member of our nursing department, you will be responsible for overseeing the daily operations of our acute care hospital.RequirementsMust have a valid and current California RN license, BCLS, and ACLS certification. A Bachelor of...
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Healthcare Analyst Assistant
1 week ago
Alhambra, California, United States Partners in Diversity Full timeJob SummaryThe Los Angeles County Department of Public Health is seeking a highly skilled Assistant Health Analyst to join our team. As a key member of our Substance Abuse Prevention and Control team, you will play a critical role in supporting the development, execution, and modification of contracts with harm reduction provider agencies.Your...
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Clinical Operations Manager
1 week ago
Alhambra, California, United States Alhambra Hospital Medical Center Full timeRequirementsAlhambra Hospital Medical Center seeks a skilled RN to fill a Clinical Shift Supervisor role. The ideal candidate will possess a valid and current CA RN license, BCLS, and ACLS certifications. A Bachelor of Science in Nursing (BSN) degree is preferred, along with 2 years of clinical experience in an acute care hospital setting. Strong...