Public Safety Officer

3 days ago


Milwaukee, Wisconsin, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and experienced Public Safety Officer to join our team at Advocate Health. As a Public Safety Officer, you will be responsible for ensuring the safety and security of our patients, visitors, and staff.

Key Responsibilities
  • Security Services: Provide security services with professionalism, fairness, and compassion in challenging circumstances, in accordance with policies, procedures, and training.
  • Patrol and Inspection: Perform routine responsibilities during interior and exterior patrols to ensure safety and security, including inspections to identify vulnerabilities, hazards, and fire conditions.
  • Emergency Response: Respond to emergency and crisis situations, physically intervene in accordance with training to situations that have a potential for injury.
  • Incident Investigation: Investigate incidents that occur on Advocate Health property and complete timely and accurate reports.
  • Liaison and Education: Liaise with state and local law enforcement and first responder agencies, coordinate and brief law enforcement prisoner patient guards, and deliver security awareness education to team members.
  • Training and Certification: Maintain current department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, etc.
Requirements
  • Licensure and Certification: Security Officer healthcare certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) needs to be obtained within 2 years, Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ), and a valid drivers license issued by the Division of Motor Vehicles.
  • Education: High School Graduate.
  • Experience: Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property.
  • Knowledge and Skills: Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons.
Physical Requirements and Working Conditions
  • Physical Demands: Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally. Must be able to push/pull with 35 lbs of force.
  • Working Environment: May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary.


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