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Court Operations Assistant

2 months ago

Scottsdale, Arizona, United States City of Scottsdale, AZ Full time
Salary: $32.99 Hourly

Location: Scottsdale, AZ

Job Type: Full-Time Regular

Division: CITY COURT

Department: COURT

Introduction

About The Position:
As a vital member of the Scottsdale City Court team, you will perform a diverse range of administrative tasks to facilitate the smooth operation of court services. Your responsibilities will include managing case information, ensuring accurate docketing, and providing essential support to both the public and court personnel. This role requires frequent interaction with the public, including handling payments, responding to inquiries, and assisting judicial staff. You will have the opportunity to work across various operational teams, enhancing your experience in public service, court support, and courtroom functions.

Minimum Qualifications

Education and Experience
  • High school diploma or General Educational Development (GED) equivalent.
  • Two years of direct public contact (in-person) customer service experience.
  • One year of cashiering experience (point-of-sale transactions).
Licensing, Certifications and Other Requirements
  • All employees of the City of Scottsdale must reside in the State of Arizona during their employment.

Essential Functions

In this role, you will undertake various duties that may include, but are not limited to:
  • Efficiently navigating the court's computerized case management system and courtroom technology.
  • Processing, preparing, and maintaining confidential court records.
  • Performing clerical tasks within your assigned team and assisting colleagues to complete work assignments.
  • Delivering high-quality customer service and information to court users, both internally and externally.
  • Providing suggestions for improving data entry processes or procedures.
  • Documenting case information and noting court actions on relevant documents.

Work Environment/Physical Demands

The work environment and physical demands associated with this position include:
  • Primarily office-based work and customer service desk interactions.
  • Occasional duties in a dynamic courtroom setting with a significant audience.
  • Ability to lift and carry materials weighing up to 30 pounds.

Benefits Overview
The City of Scottsdale offers a comprehensive benefits package that includes:
  • 12 Paid Holidays, including 1 Floating Holiday.
  • Vacation and Sick Leave Accrual.
  • Medical, Dental, and Vision Benefits.
  • City Paid Basic Life Insurance.
  • Tuition Reimbursement up to $2,500/year.
  • Participation in the Arizona State Retirement System (ASRS).
  • Supplemental Retirement Plans.
  • Pet Insurance.
  • Bilingual pay compensation.

Selection Process:
The application process is crucial for selection, and all sections must be completed thoroughly. Incomplete applications may lead to disqualification. Candidates whose qualifications best match the position may be invited for an interview and will undergo a background screening.

EQUAL EMPLOYMENT OPPORTUNITY: The City of Scottsdale is committed to providing equal employment opportunities to all individuals based on their abilities, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability.

This position description is subject to change based on the needs of the employer.