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Receptionist
2 months ago
Schedule: Full-time - 40 hours, flexible hours.
Key Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Welcome all visitors in a professional manner as they enter the facility, ensuring the highest standards of customer service.
- Control and authorize the entry and exit of employees, guests, and other individuals to prevent theft and ensure the security of the premises. Adhere strictly to all check-in protocols.
- Collaborate with administrative personnel to maintain and update all resident information in the database.
- Exhibit proper telephone etiquette for all incoming and outgoing calls, ensuring clarity and professionalism.
- Report any infractions of the established Rules and Regulations as they arise.
- Take necessary precautions to safeguard residents, guests, and property, reporting any damage, theft, or lost items to supervisors.
- Manage the key control system, ensuring all keys are secured and accounted for at all times.
- Familiarize yourself with the operations of the fire alarm system and report any incidents to management.
- Contact emergency services in urgent situations, such as fires or unauthorized individuals on the premises.
- Adhere to all standard policies and procedures regarding emergency responses, coordinating with management and emergency services as needed.
- Document daily activities and any irregularities, including equipment or property damage, theft, or unusual occurrences.
- Report maintenance issues such as burnt-out lights, leaks, or broken equipment to the management office on a daily basis.
Work Environment:
The work setting is primarily indoors, requiring frequent sitting and standing. The noise level is generally low to moderate.
Physical Requirements:
The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role.
The employee may occasionally need to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 30 pounds or less. This position requires manual dexterity, auditory and visual skills, and the ability to follow both written and verbal instructions. The ability to detect auditory and/or visual emergency alarms is essential. The noise level in the work environment is typically low to moderate.
Position Type/Expected Hours of Work:
Workdays and hours will be determined at the property, and this schedule may change to meet the business needs.
Travel:
No travel is anticipated for this position.
Required Qualifications:
- High school diploma or GED; some college education is preferred.
- Proficiency in computer software for various tasks, along with strong organizational, interpersonal, and communication skills.
- A minimum of six months of related experience and/or training is required.
- Bi-lingual English/Spanish may be necessary at certain locations.
- Previous experience in the hospitality sector is highly preferred.
Supervision:
The employee will report directly to the department supervisor and/or the Association Manager.
Additional Responsibilities:
Please note that this job description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee. Responsibilities may change at any time with or without notice.
KW Property Management & Consulting maintains a drug-free workplace and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.