Facilities Director

As a key member of the Colonial Downs + Rosie's Gaming Emporium team, the Facilities Director will oversee the management and coordination of facility and ground maintenance and repair staff. This role will also be responsible for managing and coordinating major repairs, renovations, or new facilities projects.

• Provide excellent guest service experiences to both internal and external guests.
• Establish effective communications to maintain a constant flow of information downward, upward, and laterally.
• Perform daily walk-throughs of the casino property to identify, address, and correct deficiencies.
• Manage the day-to-day maintenance operation of the property to create an exciting fantasy world of fun, chance, and possibility for guests and team members.
• Adhere to and enforce policies and procedures in accordance with regulatory requirements, safety protocols, internal controls, Company policies and procedures, and organizational goals.
• Model, promote, monitor, and assure workplace safety throughout the property.
• Supervise supervisors with executive and administrative direction and control to maintain reliability, functionality, and efficiency of the built environment.
• Plan, organize, direct, and control all construction and special projects performed with in-house forces and/or outside contractors.
• Ensure procurement guidelines are followed in the sourcing of goods or services.
• Ensure that proper maintenance practices are followed on key operating equipment of the facility and schedule the timing of maintenance or upgrade work with the appropriate internal and external resources.
• Assist with property needs analysis and make recommendations for corrective measures.
• Coordinate contractor work for maintenance projects and other renovation needs.
• Perform other special projects and duties as assigned.

The Facilities Director will directly supervise multiple management and supervisory staff members. This role will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

• Bachelor's Degree in Engineering, Facilities, Construction Management, or a related field is preferred.
• Eight (8) years of facilities management experience, preferably within a hospitality environment supporting 150,000 sq ft or more.
• Five (5) years of increasingly responsible supervisory and management experience.
• Five (5) years of successful experience as a supervisor or manager, caring for a multi-building commercial property and experience operating chiller plants.
• Three (3) years of successful experience with 4000 amp or greater electrical service in a 24/7 environment that also incorporates UPS systems for key activities (IT room) and a back-up generator for the rest of the facility.
• Record of successful supervision of front-line technicians for at least five (5) years.
• Record of successfully supervising or managing a department or business function with increasing administrative responsibilities.
• Record of success in meeting objectives through directing the work of subordinates.
• Record of timely completion of projects and work with increasing responsibilities for outcomes in time frames of multiple quarters up to a single fiscal year.
• Demonstrated capability in learning and applying knowledge in an automated environment.
• Facilities Management certification is preferred.
• Must possess excellent guest service skills and be a self-starter with the ability to follow up and complete tasks in a timely manner with minimum supervision.
• Proficient in the use of computers, Microsoft Office Suite Software, and Enterprise-specific programs.
• Must be twenty-one (21) years of age.
• Must have a valid and clean driving record.