Maintenance Engineer II

3 weeks ago

Bloomington MN USA, United States Choice Hotels Full time
Job Summary

The Maintenance Engineer II is responsible for maintaining the hotel's customer and heart of house areas in accordance with brand standards. This includes performing preventative maintenance and repairs as necessary to ensure a high level of guest satisfaction.

Key Responsibilities
  • Respond to customer and hotel staff reports of non-functioning equipment immediately
  • Provide value-added service to guests by meeting or exceeding customer expectations
  • Maintain a problem log book to record equipment in need of repair and prioritize efforts accordingly
  • Report any hazards or injuries in the department or hotel and take immediate action to correct
  • Communicate effectively with guests, co-workers, and supervisors
  • Work with outside contractors as necessary to assist in performing maintenance or construction projects
Requirements and Skills
  • Minimum of 4+ years of general facility maintenance experience, preferably in the hospitality industry
  • Valid driver's license and ability to pass a driving record check
  • Strong verbal, written, and interpersonal skills
  • Ability to work independently or as part of a team
  • Strong attention to detail
  • Commitment to exceptional guest service
  • Ability to maintain a positive and professional attitude when handling all situations
  • Adhere to the policies and procedures of the hotel
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays
Physical Demands
  • Occasional lifting of up to 100 pounds
  • Ability to stand for long periods of time
  • Ability to hear with 100% accuracy with correction
  • Ability to stand and exert well-paced mobility for an eight-hour shift
  • Ability to lift, pull, push up to 100 pounds on an ongoing basis
  • Must be able to squat, bend, kneel, and twist on an ongoing basis
About Choice Hotels International

Choice Hotels International is a leading lodging franchisor in the world, with over 7,400 hotels and 625,000 rooms in 45 countries and territories. Our diverse portfolio of 22 brands offers a range of options for travelers, from full-service upper upscale properties to midscale, extended stay, and economy hotels. We are committed to providing exceptional guest service and creating a positive work environment for our associates.

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