Customer Support Specialist

8 hours ago


Cherry Hill, New Jersey, United States HomeServices Insurance Full time
About the Role

We are seeking a Customer Support Specialist to join our team at HomeServices Insurance.

The successful candidate will be responsible for providing exceptional customer service and support to new and existing clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Sales Support (75-80%):
    • Respond to client inquiries in a timely and professional manner.
    • Provide expert advice on insurance coverage and risk management issues.
    • Process policy changes and cancellations efficiently.
    • Resolve claims and billing inquiries promptly.
    • Nurture strong relationships with insurance companies and underwriters.
  • Client Quotes and Cross-Selling (10-15%):
    • Offer personalized quotes on current lines of business or line replacements.
  • Error Reporting and Additional Responsibilities (5%):
    • Notify the department manager of potential errors and omissions claims or complaints.
    • Take on additional responsibilities as assigned by management.
Performance Expectations:
  • Meet performance and behavior standards outlined in the company appraisal form.
  • Achieve desired results within expected time frames with high quality and professionalism.
  • Maintain positive relationships with colleagues, customers, and partners.
  • Demonstrate necessary competencies to complete job responsibilities and take initiative for development.
  • Adhere to HR Policy, Code of Business Conduct, and subsidiary policies.
Qualifications:
  • Education: High School Diploma or equivalent experience and knowledge.
  • Experience: Two years servicing experience with an independent agency.
  • Knowledge and Skills:
    • Property and Casualty License.
    • Working knowledge of insurance operations, claims handling, coverages, rates, markets, and laws.
    • Thorough knowledge of personal lines insurance products.
Salary:

$60,000 - $80,000 per year, depending on experience.

Location:

Cherry Hill, NJ.

Benefits:
  • Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation, 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program.


  • Cherry Hill, New Jersey, United States Philips Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team in Philadelphia, PA or Cherry Hill, NJ. As a Field Service Engineer, you will be responsible for providing exceptional customer service by installing, troubleshooting, servicing, and maintaining equipment at customer sites.


  • Cherry Hill, New Jersey, United States Against All Odds Full time

    Job Title: Customer Service SpecialistEstimated Salary: $30,000 - $40,000 per yearAbout Against All OddsWe are a forward-thinking retail company dedicated to fostering a positive work environment and upholding our Mission and Core Values. As a Customer Service Specialist, you will be instrumental in delivering exceptional customer experiences and ensuring...


  • Cherry Hill, New Jersey, United States Tailored Brands Inc Full time

    K&G Fashion Superstore offers an exciting opportunity for a Fashion Retail Support Specialist to join our team. The estimated annual salary for this position is $38,000-$43,000 based on the location in Cherry Hill, NJ. This role involves providing exceptional customer service by efficiently expediting all customer transactions and addressing customer needs...


  • Cherry Hill, New Jersey, United States First Montgomery Group Full time

    Job OverviewWe are seeking a highly skilled and organized Executive Support Specialist to join our team at Enclave at Woodcrest Station in Cherry Hill, NJ.CompensationThe salary for this position is approximately $45,000 - $55,000 per year, depending on experience.Key ResponsibilitiesWelcome on-site visitors and direct them to the appropriate personnel.Enter...


  • Cherry Hill, New Jersey, United States Diedre Moire Corp. Full time

    We are seeking an experienced CUSTOMER EXPERIENCE MANAGER INSURANCE SPECIALIST to join our team at Diedre Moire Corp.The estimated salary for this position is around $60,000 - $85,000 per year, depending on experience.About the Role:Foster strong relationships with clients to understand their needs and deliver personalized solutions.Develop and implement...


  • Cherry Hill, New Jersey, United States PeopleShare Inc Full time

    We are seeking a detail-oriented and bilingual Healthcare Support Specialist to join our team in Cherry Hill, NJ. As a key member of our healthcare-focused team, you will play a vital role in ensuring accurate patient accounts and providing exceptional customer service.Job Summary:The successful candidate will be responsible for verifying patient health...


  • Cherry Hill, New Jersey, United States Advanced Recovery Systems, LLC Full time

    Job SummaryWe are seeking a skilled Mental Health Support Specialist to join our team at Advanced Recovery Systems, LLC. As a key member of our healthcare staff, you will be responsible for observing and monitoring patients in treatment, reporting duties as indicated, and contributing to the overall welfare of our organization.

  • Behavior Therapist

    2 weeks ago


    Cherry Hill, New Jersey, United States Comprehensive Behavior Supports Full time

    We are seeking a compassionate and skilled Behavior Therapist to join our team at Comprehensive Behavior Supports. As an Autism Support Specialist, you will play a vital role in delivering one-on-one Applied Behavior Analysis (ABA) services to children with Autism Spectrum Disorder (ASD).Earn a competitive salary of $65,000 per year in Cherry Hill, NJ.In...


  • Cherry Hill, New Jersey, United States TWO95 International Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at TWO95 International. As a key member of our support staff, you will provide top-notch technical assistance to our clients, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesRespond to incoming support requests in a timely manner, providing...


  • Cherry Hill, New Jersey, United States The Children's Place Full time

    Job Summary:The Children's Place is seeking a talented and customer-focused Retail Sales Representative to join our team. As a Retail Sales Representative, you will be responsible for delivering exceptional customer service, processing transactions efficiently, and maintaining a clean and organized store environment.Key Responsibilities:Assist customers with...


  • Cherry Hill, New Jersey, United States First Montgomery Group Full time

    We are seeking a highly skilled and detail-oriented Administrative Assistant to join our team at Two Zero Two Park Apartments and Townhomes in Cherry Hill, NJ. This is a full-time opportunity to work in a dynamic and fast-paced environment.About the RoleAs an Administrative Assistant, you will be responsible for providing exceptional support to our...


  • Cherry Hill, New Jersey, United States Maggiano's Full time

    In this challenging yet rewarding role, you'll contribute to the success of our restaurant by delivering exceptional food service to our guests. As a Delivery Team Member at Maggiano's, you'll receive a salary ranging from $48,000 to $60,000 annually, depending on experience and performance. Your responsibilities will include delivering large orders to...


  • Cherry Hill, New Jersey, United States Red Lobster Full time

    Red Lobster Job OverviewWe are seeking a skilled To Go Service Specialist to join our team at Red Lobster.About the RoleThis position is responsible for providing exceptional service to guests who order takeout. You will be responsible for taking orders, assembling prepared food and drink orders, and managing transactions efficiently.Key...


  • Cherry Hill, New Jersey, United States ShopRite Full time

    About ShopRite: We are a retail leader in the grocery industry, committed to providing excellent customer service and quality products. As a Store Operations Specialist at ShopRite of Evesham Road, you will play a critical role in ensuring the accuracy and efficiency of our scanning operations.

  • Bakery Specialist

    2 weeks ago


    Cherry Hill, New Jersey, United States ShopRite Full time

    Are you passionate about creating delicious treats? ShopRite, a leading grocery store chain, is seeking a skilled Bakery Specialist to join our team at the Evesham Road location. In this exciting role, you will have the opportunity to work in a fast-paced bakery environment, ensuring that our customers receive the freshest and highest-quality products.About...


  • Cherry Hill, New Jersey, United States Aldi Inc. Full time

    Aldi Inc. is seeking a Retail Team Member Specialist to join our team. In this role, you will be responsible for processing customer transactions, maintaining a clean and organized store environment, and assisting customers with their shopping needs.The estimated salary for this position is around $45,000 - $65,000 per year, depending on your experience and...


  • Cherry Hill, New Jersey, United States Uline Full time

    Unlock Your Sales PotentialWe are seeking a highly motivated Sales Territory Development Specialist to join our team. As a key member of our sales team, you will be responsible for managing and growing customer accounts within your assigned territory.About the RoleManage a portfolio of existing customer accounts to drive revenue growth and maximize...


  • Cherry Hill, New Jersey, United States GRAYMAR ENVIRONMENTAL SERVICES LLC Full time

    GrayMar Environmental Services LLC is a dynamic company that provides safe, responsive, and cost-effective solutions to its clients. As an Invoicing Specialist, you will play a crucial role in assisting the Executive Administrator with writing invoices for large company contracts.Job Description OverviewThis position involves managing databases and payment...


  • Cherry Hill, New Jersey, United States BAYADA Home Health Care Full time

    Company OverviewBAYADA Home Health Care is a leading provider of home health care services. Our mission is to provide exceptional care and support to our clients, empowering them to live their lives to the fullest.About the RoleWe are seeking a highly skilled Pediatric Nurse Specialist to join our team. As a Pediatric Nurse Specialist, you will work closely...


  • Cherry Hill, New Jersey, United States Bernard Nickels & Associates Full time

    We are seeking a Client Experience Specialist to join our team at Bernard Nickels & Associates in Cherry Hill, NJ. In this role, you will provide exceptional customer service to potential clients, ensuring a positive and informative experience.The estimated annual salary for this position is around $50,000 - $70,000, based on industry standards and...