Client Experience Specialist

6 days ago


Cherry Hill, New Jersey, United States Bernard Nickels & Associates Full time

We are seeking a Client Experience Specialist to join our team at Bernard Nickels & Associates in Cherry Hill, NJ. In this role, you will provide exceptional customer service to potential clients, ensuring a positive and informative experience.

The estimated annual salary for this position is around $50,000 - $70,000, based on industry standards and location.

Your key responsibilities will include:

  • Providing clients with a warm and welcoming experience, addressing any questions or concerns they may have.
  • Communicating important information about our services and assisting clients in understanding the process.
  • Responding to client feedback and requests with a commitment to maintaining high satisfaction levels.

You will work closely with the leadership team to improve call handling techniques and continuously enhance service quality.

If you possess excellent communication skills, a strong passion for delivering exceptional customer service, and a desire to grow within the company, we invite you to apply.



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