Customer Service Specialist
2 days ago
Estimated Salary: $30,000 - $40,000 per year
About Against All OddsWe are a forward-thinking retail company dedicated to fostering a positive work environment and upholding our Mission and Core Values. As a Customer Service Specialist, you will be instrumental in delivering exceptional customer experiences and ensuring the highest level of customer satisfaction.
Key ResponsibilitiesYou will be responsible for maintaining a customer-friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
- Adhere to all company policies, procedures, and practices, including signing, pricing, and loss prevention.
- Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- Perform other tasks as assigned from time to time by store management.
- Knowledge of retail computer systems, MS Word, and Excel (a plus).
- A commitment to service excellence and customer satisfaction.
- Solid team player with excellent interpersonal skills.
- Excellent communication skills, high attention to detail, and ability to multi-task.
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