Automotive Service Technician at Sonic Automotive

1 week ago

Buena Park, California, United States Sonic Automotive Full time

Position Overview:
The Automotive Service Technician plays a crucial role in executing vehicle repairs and maintenance tasks as designated, adhering to dealership and manufacturer specifications.

This position also includes supervising any apprentice technicians assigned to the technician.


Key Responsibilities:
  • Receive and process repair orders from the service dispatcher.
  • Execute repairs as specified on the repair order with precision and efficiency, following dealership and factory protocols.
  • Diagnose the root cause of vehicle malfunctions and implement necessary repairs.
  • Collaborate with the parts department to procure required components.
  • Preserve and label parts for warranty jobs or as requested by customers.
  • Inspect vehicles to identify any additional safety or service requirements.
  • Inform the service advisor promptly if any proposed work is unnecessary.
  • Communicate with the service advisor if repairs cannot be completed within the promised timeframe.
  • Document all work performed accurately.
  • Conduct road tests on vehicles when necessary or refer to a designated test technician, ensuring customer vehicles are not used for personal errands.
  • Oversee the work of apprentice technicians as assigned.
  • Participate in factory-sponsored training sessions.
  • Stay updated on factory technical bulletins.
  • Ensure that customer vehicles are maintained in a clean condition.
  • Maintain a tidy work area and account for all dealership-owned tools consistently.
  • Comply with federal, state, and local regulations regarding hazardous waste disposal.
  • Adhere to all company safety protocols and report any incidents to a supervisor immediately.

Qualifications:
  • Previous experience at a Honda dealership is preferred, but all technician experience will be considered.
  • High Customer Satisfaction Index (CSI) is essential.
  • ASE certification or equivalent training is required.
  • High school diploma or equivalent education.
  • Valid driver's license with a clean driving record.
  • Manual dexterity and good judgment are necessary.
  • All applicants must be authorized to work in the USA.
  • All applicants must perform their duties safely.
  • All applicants must demonstrate the ability to pass pre-employment assessments, including background checks, motor vehicle records, drug tests, and valid driver’s license verification.

Additional Information:

Joining our team means making a significant step in your career. Our collaborative, team-oriented environment fosters over 1,000 internal promotions each year, showcasing the growth opportunities available.

As part of our organization, you will benefit from extensive training, competitive pay, and exceptional benefits, allowing you to experience the best that a career in the automotive sector has to offer.

Your information will be kept confidential in accordance with EEOC guidelines.

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