Patient Access Services Director
1 week ago
We are seeking an experienced Patient Access Services Director to lead our registration and eligibility team at Tiburcio Vasquez Health Center. This is a dynamic role that requires a strong leader who can oversee various functions and departments related to patient access, including patient registration, eligibility services, and practice management training.
The ideal candidate will have a bachelor's degree in a related field and at least 5 years of experience in a supervisory or leadership role in a health center setting. They must be able to communicate effectively with staff and leadership, demonstrate flexibility, and maintain confidentiality standards.
Responsibilities:
- Oversee the hiring and training of eligibility staff, ensuring adherence to TVHC financial policies and proper coverage at all sites.
- Coordinate trainings for registration staff, serve as EPM expert, and maintain up-to-date knowledge of practice management software.
- Assist Clinic Managers in the hiring process for new registration staff, facilitate training programs, and ensure standard work procedures are followed.
- Supervise Appointment Clerk/Medical Reception and Eligibility staff, perform other related duties as assigned by the Executive Team.
Requirements:
- High school diploma (or G.E.D) required; Bachelor's degree preferred.
- At least 5 years of relevant job-related experience required, preferably in a health center setting.
- Excellent verbal and written communication skills in English required; comparable skills in Spanish preferred.
Salary: $72,199 - $88,041 annually, depending on experience.
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