Automotive Service Advisor
16 hours ago
Job Summary
We are seeking a highly skilled and customer-focused Automotive Customer Service Advisor to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the growth of our organization.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Conduct thorough vehicle inspections, identify customer needs, and recommend services to meet those needs.
- Work closely with the management team to implement and execute safety procedures, ensuring a safe and healthy work environment.
- Partner with colleagues to achieve sales and service goals, promoting a positive and productive work environment.
- Maintain a clean and organized shop, adhering to company policies and procedures.
- Perform other duties as assigned by management.
Requirements
- High school diploma or equivalent required.
- Valid Driver's License.
- One year of related experience in the automotive service environment.
- Strong verbal communication skills and ability to work effectively with customers and colleagues.
- Ability to work Days, Nights, Weekends, Holidays.
Benefits
- Medical, dental, and vision benefits beginning on the first of the month following or coinciding with your date of hire.
- Ability to enroll in a retirement plan.
- PTO.
Equal Employment Opportunity
Pep Boys is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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