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Customer Service Representative
2 months ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at New Palm Innovations. As a key member of our sales and marketing team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective communication and relationship-building.
Key Responsibilities:
- Develop and maintain strong relationships with existing and new customers to increase sales and customer acquisition.
- Provide expert product knowledge and education to customers, addressing their inquiries and concerns in a prompt and professional manner.
- Research target markets to identify new business opportunities and engage with customers to build a strong sales pipeline.
- Communicate the features and benefits of our products and services to customers, addressing objections and answering questions as needed.
- Attend regular product training sessions to stay up-to-date on the latest products and services.
Requirements:
- A High School Diploma or equivalent is required.
- 1-2 years of experience in a customer service or sales role is highly recommended.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- A driven mindset with impeccable time management skills and a superior work ethic.
- A positive and professional demeanor, with a strong commitment to delivering exceptional customer experiences.
About New Palm Innovations:
New Palm Innovations is a telecommunication-based consulting sales and marketing firm that helps our clients maximize their profitability and increase their brand exposure through innovative and creative revenue capabilities.
We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. If you are a motivated and detail-oriented individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity.