Emergency Department Registration Specialist

2 weeks ago


Cary, North Carolina, United States WakeMed Full time
About WakeMed:
As a leading healthcare provider in Wake County, WakeMed Health & Hospitals is dedicated to delivering exceptional patient care and improving the health and well-being of our community. With a rich history dating back to 1961, we continue to innovate and advance our services to meet the evolving needs of our patients.

Position Information:
The Emergency Department Patient Registration Representative plays a vital role in ensuring a seamless patient experience. This dynamic individual will be responsible for accurately registering patients, collecting demographic and insurance information, and processing copays. As a liaison between patients, families, and healthcare professionals, this role requires excellent interpersonal and communication skills to provide outstanding customer service.

Key Responsibilities:
1. Greet patients and families upon arrival and provide a warm welcome to the emergency department.
2. Accurately collect and enter patient demographic and insurance information into our system.
3. Process copays and ensure timely payment processing.
4. Collaborate with clinical staff to facilitate efficient patient care and minimize wait times.

Requirements:
1. 1 Year of experience in healthcare registration required.
2. High School Diploma or Equivalent required.
3. Excellent communication and interpersonal skills.

Work Schedule:
3:00pm - 11:30pm, rotating shifts to ensure 24/7 coverage. Every other weekend required.

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