Front Desk Associate
1 month ago
At Planet Fitness, we're committed to providing a high-quality fitness experience in a welcoming, judgement-free environment. As a Front Desk Associate, you'll play a vital role in delivering exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:- Greet members and guests, providing a warm and inviting atmosphere.
- Assist with membership-related functions, such as sign-ups, updates, and cancellations.
- Resolve member concerns and escalate to a Manager as needed.
- Perform retail transactions and drive sales goals.
- Ensure the cleanliness and sanitization of exercise equipment, Black Card spa amenities, and communal spaces.
- 6-12 months of experience in a customer service environment is preferred.
- Must be 18 years of age or older.
- Willing to become CPR/AED Certified (Training provided by Planet Fitness).
- Basic computer proficiency.
- Medical, Dental, and Vision Insurance.
- Vacation*/Sick Time/Holiday Pay.
- Free Black Card Membership.
- 401(k) Retirement Savings Plan.
- Term Life Insurance.
- Healthcare and Dependent Care Flexible Spending Accounts.
- Employee perks and discounts.
- Engaging team-building competitions and social events.
*Please note that certain benefits listed above are for full-time employees only.
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Sales Associate
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Customer Service Representative
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Team Lead
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Front Desk Coordinator
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