Team Lead
4 weeks ago
At Chuze Fitness, we're dedicated to creating a vibrant work environment where everyone can thrive. As a Team Lead, you'll play a pivotal role in supporting our Team Members and ensuring a professional and efficient work environment.
Key Responsibilities- Set and maintain Chuze standards in customer service, ensuring a welcoming and interactive experience for all members.
- Complete daily cleaning tasks and maintain a clean and organized gym environment.
- Assist with front desk operations, including membership sign-ups, retail presentation, and point-of-sale transactions.
- Train and develop front desk employees, maintaining knowledge of best practices and policies.
- Support daily shift operations, including breaking employees for lunches, delegating cleaning responsibilities, and completing opening and closing tasks.
- Assist with troubleshooting member inquiries and partner with management for escalated concerns.
- Contribute to administrative tasks, such as member management software reports, inventory counts, and email management.
- Attend and participate in regular team meetings.
- Previous experience running shifts or leading a team.
- At least one year of customer service experience.
- Ability to work varied hours, including weekends, opening, and closing shifts.
- Excellent communication skills, both in person and over the phone.
- Ability to multitask and handle shifting priorities.
- Attention to detail and a teamwork-based work style.
- Physical requirements include reading, writing, and speaking clearly in English, touring the gym, and performing tasks that require standing, bending, and lifting.
- High school graduate or equivalent.
- Personal interest in fitness.
- Volunteer or community involvement.
- Bilingual in Spanish.
Chuze Fitness is an Equal Opportunity Employer, considering candidates solely based on merit. Background checks are required for some positions.
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