Team Lead

4 weeks ago


Hoboken, New Jersey, United States Chuze Fitness Full time
Job Overview

At Chuze Fitness, we're dedicated to creating a vibrant work environment where everyone can thrive. As a Team Lead, you'll play a pivotal role in supporting our Team Members and ensuring a professional and efficient work environment.

Key Responsibilities
  • Set and maintain Chuze standards in customer service, ensuring a welcoming and interactive experience for all members.
  • Complete daily cleaning tasks and maintain a clean and organized gym environment.
  • Assist with front desk operations, including membership sign-ups, retail presentation, and point-of-sale transactions.
  • Train and develop front desk employees, maintaining knowledge of best practices and policies.
  • Support daily shift operations, including breaking employees for lunches, delegating cleaning responsibilities, and completing opening and closing tasks.
  • Assist with troubleshooting member inquiries and partner with management for escalated concerns.
  • Contribute to administrative tasks, such as member management software reports, inventory counts, and email management.
  • Attend and participate in regular team meetings.
Requirements
  • Previous experience running shifts or leading a team.
  • At least one year of customer service experience.
  • Ability to work varied hours, including weekends, opening, and closing shifts.
  • Excellent communication skills, both in person and over the phone.
  • Ability to multitask and handle shifting priorities.
  • Attention to detail and a teamwork-based work style.
  • Physical requirements include reading, writing, and speaking clearly in English, touring the gym, and performing tasks that require standing, bending, and lifting.
Preferred Qualifications
  • High school graduate or equivalent.
  • Personal interest in fitness.
  • Volunteer or community involvement.
  • Bilingual in Spanish.
Equal Opportunity Employer

Chuze Fitness is an Equal Opportunity Employer, considering candidates solely based on merit. Background checks are required for some positions.



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