Night Auditor

The Night Auditor is a key member of our hotel team, responsible for ensuring the smooth operation of our front desk during the audit shift. This role requires strong communication and guest service skills, as well as the ability to balance revenue and expense transactions.

• Attend to the needs of guests, providing exceptional service and ensuring their satisfaction.
• Balance revenue and expense transactions, ensuring accuracy and compliance with hotel policies.
• Perform all functions of the front desk staff during the audit shift, including check-ins, check-outs, and guest services.
• Generate and distribute daily reports to designated departments and personnel.
• Other duties as assigned by management.

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotel Group is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across 14 states and four countries. We offer a range of services for investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management.