Plumbing Operations Manager

2 weeks ago


Corpus Christi, Texas, United States Roto-Rooter Full time
Job Title: Plumbing Field Manager

We are seeking a highly skilled and experienced Plumbing Field Manager to lead our team of service plumbers. As a key member of our management team, you will be responsible for optimizing technician performance, delivering exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Lead a team of service plumbers to achieve sales and customer satisfaction goals.
  • Develop and implement strategies to improve technician performance, productivity, and customer satisfaction.
  • Collaborate with the management team to identify training needs and develop programs to enhance technical and soft skills.
  • Monitor and manage overtime hours, approve timesheets, and calculate project pay for install crews.
  • Conduct regular ride-alongs with technicians, inspect equipment and vehicles, and address customer issues in a timely manner.
Requirements:
  • Minimum 2 years of service plumbing experience with a strong understanding of commercial and residential plumbing systems.
  • Proven track record of building and leading a team of sales-oriented plumbing technicians.
  • Training in service plumbing and excavation sales processes, including sewer replacements, hydro jetting, and trenchless repairs.
  • Plumbing license and ServiceTitan experience preferred.
  • Excellent leadership and communication skills, with a strong team mentality and ability to prioritize tasks and manage deadlines.
What We Offer:
  • Competitive salary and bonus structure.
  • Relocation assistance and a comprehensive benefits package, including health, dental, and life insurance.
  • 401(k) matching and paid time off.
  • Opportunities for professional development and career growth.
Location:

This role is based in Corpus Christi, TX, and requires relocation before starting work.



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