Operations Manager

21 hours ago


Corpus Christi, Texas, United States Frontier Waste Solutions Full time
Job Title: Operations Supervisor

About Us
Frontier Waste Solutions is a Texas-based waste solutions provider dedicated to delivering exceptional customer service. We pride ourselves on our hardworking Operations team and Corporate Leadership. Our mission is to be the best waste solutions company in Texas.

Job Summary
As an Operations Supervisor, you will oversee routes and staff performance on a daily basis for multiple lines of business. You will supervise, organize, and schedule drivers/helpers to complete collection routes, resolve customer complaints, and analyze data for route performance and operation efficiency.

Key Responsibilities
  • Supervise and schedule drivers/helpers to complete collection routes
  • Resolve customer complaints and issues related to service agreements
  • Analyze data and metrics for route performance and operation efficiency
  • Manage staff, including hiring, onboarding, training, coaching, and performance management
  • Plan and implement operational procedures for receiving and disposing of waste
  • Coordinate daily operational needs with the Maintenance team
  • Monitor driver and labor time and attendance
  • Promote and monitor safety in the workplace
  • Partner with functional groups to resolve employee relations issues
  • Ensure drivers comply with DOT regulations
  • Audit documentation related to route operations
  • Manage relationships with outside contractors and staffing agencies

Requirements
  • 2+ years of supervisory experience in transportation and/or logistics services
  • Familiarity with the waste industry is highly preferred
  • Knowledge of DOT requirements for commercial vehicles
  • Strong record of promoting safety and investigating incidents in the workplace
  • Ability to lead, motivate, and coach a large staff
  • Demonstrate problem-solving, analytical, critical thinking, and decision-making skills
  • Ability to collaborate and work with others
  • Strong leadership skills
  • Effective written and oral communication skills

Physical Requirements
  • Occasionally required to stand, walk, sit, balance, stoop, kneel, crouch, crawl, and reach with hands and arms
  • Exposure to physical environment involving moving mechanical parts, fumes, dirt, odors, noise, weather extremes, or similar elements

Education
  • High school diploma or equivalent

License and Certifications
  • Possess a valid Class A or B Commercial Driver's License highly preferred

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