Customer Service Representative

5 days ago


Battle Creek, Michigan, United States The Auto Club Group Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success of our organization.

Key Responsibilities:
  • Provide excellent customer service to members in-person and over the phone
  • Promote and sell membership, travel, and insurance products
  • Process transactions, including payments and remittances
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work effectively in a team environment to achieve sales and service goals
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales and service goals
What We Offer:
  • Competitive hourly wage and annual bonus potential
  • Excellent benefits package, including medical, dental, and vision insurance
  • 401k match and paid time off
  • Opportunities for professional growth and development

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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