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Business Development Associate

3 weeks ago

Santa Fe, New Mexico, United States Enterprise Bank and Trust Full time
Job Description:

Summary:

We are seeking a highly motivated and detail-oriented Business Development Associate to join our team at Enterprise Bank & Trust. As a key member of our branch operations, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a positive and professional atmosphere within the bank.

Essential Duties and Responsibilities:

  • Customer Service: Respond to client inquiries in a courteous and friendly manner, addressing their needs and concerns in a timely and efficient manner.
  • Transaction Processing: Accurately process debit and credit transactions, maintain an acceptable balance record, and adhere to established policies and procedures.
  • Account Maintenance: Perform minor account maintenance tasks, including address changes, debit card maintenance, and check ordering, as trained and assigned by the branch.
  • Cross-Selling and Upselling: Identify opportunities to sell additional products and services to clients, ensuring they receive comprehensive financial solutions tailored to their needs.
  • Education and Support: Educate clients on bank technology, such as mobile and online banking, ATM, and ITM, while referring complex financial goals and needs to internal experts.
  • Team Collaboration: Work collaboratively with branch and fellow team members to achieve shared goals and objectives, sharing responsibility for daily tasks and contributing to a positive work environment.
  • Adherence to Regulations: Ensure compliance with all applicable laws and regulations, adhering to sound banking practices and maintaining confidentiality of client transactions and bank records.

Qualifications:

  • Mental Math Skills: Possess strong math and problem-solving skills, with the ability to prioritize and handle multiple tasks independently.
  • Excellent Communication Skills: Demonstrate excellent oral and written communication skills, with the ability to interact effectively with clients and colleagues.
  • Attention to Detail: Maintain high accuracy in tasks, with attention to detail and organizational skills that ensure error-free processing of transactions and documentation.
  • Willingness to Learn: Be willing to learn and adapt to new technologies, processes, and procedures, demonstrating a commitment to ongoing professional development.
  • Safety and Security: Prioritize safety and security protocols, following established guidelines for cash handling, vault management, and other critical areas.

Benefits:

  • Competitive Salary: $45,000 - $55,000 per year, based on location and experience.
  • Opportunities for Growth: Enjoy opportunities for career advancement and professional growth within the bank, with training and development programs designed to enhance your skills and expertise.
  • Benefits Package: Receive a comprehensive benefits package, including health insurance, retirement plans, and paid time off, enhancing your overall well-being and quality of life.

About Us:

Enterprise Bank & Trust is a leading regional bank committed to helping individuals and businesses succeed. With locations across the United States, we offer a range of financial solutions and expert guidance to empower our customers to achieve their goals. Join our team and become part of a dynamic organization that prioritizes community involvement, diversity, and inclusion.