Packsize Technical Support Specialist
4 days ago
Packsize is seeking a skilled Field Service Engineer to install, configure and maintain our equipment solutions onsite at customer facilities. As a creative problem solver, you will identify, analyze, maintain and repair complex mechanical equipment and answer difficult customer questions about product features.
Key Responsibilities:
- Scheduling tasks at customer job sites
- Troubleshooting issues using technical drawings and documentation
- Performing routine maintenance and emergency services as needed
Requirements:
We are looking for an individual with a strong customer service focus, knowledge of Windows platforms, effective use of hand tools, and mechanical platforms. You must be able to work independently with little or no direct supervision. A bachelor's degree in a related area is preferred.
Salary Range: $65,000 - $70,000 USD based on qualifications and experience.
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