Packsize Technical Support Specialist

4 days ago


Seattle, Washington, United States Packsize Full time
About the Role:
Packsize is seeking a skilled Field Service Engineer to install, configure and maintain our equipment solutions onsite at customer facilities. As a creative problem solver, you will identify, analyze, maintain and repair complex mechanical equipment and answer difficult customer questions about product features.

Key Responsibilities:
  • Scheduling tasks at customer job sites
  • Troubleshooting issues using technical drawings and documentation
  • Performing routine maintenance and emergency services as needed

Requirements:
We are looking for an individual with a strong customer service focus, knowledge of Windows platforms, effective use of hand tools, and mechanical platforms. You must be able to work independently with little or no direct supervision. A bachelor's degree in a related area is preferred.

Salary Range: $65,000 - $70,000 USD based on qualifications and experience.

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