Technical Support Specialist

1 week ago


Seattle, Washington, United States Maxwell IT Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Maxwell IT. This individual will be responsible for providing exceptional technical support to our clients, resolving complex issues, and maintaining strong relationships with customers.

The ideal candidate will have a strong understanding of LANs, VLANs, VPNs, and firewalls, as well as experience with Windows server operating systems, Active Directory, DNS, DHCP, and Group Policy. They will also possess excellent communication and problem-solving skills, with the ability to work independently in a collaborative environment.

Key Responsibilities
  • Provide top-notch technical support to clients via phone, email, or on-site visits
  • Troubleshoot and resolve complex technical issues in a timely manner
  • Maintain accurate documentation of troubleshooting steps and client interactions
  • Develop and implement solutions to improve technical support processes and procedures
Requirements
  • Bachelor's degree in Computer Science or related field (or equivalent experience)
  • At least 3-5 years of experience in IT network administration and support
  • Strong knowledge of LANs, VLANs, VPNs, and firewalls
  • Experience with Windows server operating systems, Active Directory, DNS, DHCP, and Group Policy
  • Excellent written and verbal communication skills
Benefits
  • Competitive salary: $80,000 - $110,000 per year
  • Flexible work schedule with option for telecommuting
  • Monthly bonus plan based on performance
  • Regular performance reviews and opportunities for growth and development
  • Medical, dental, and vision coverage
  • 401(k) plan with employer match

Maxwell IT is a dynamic and innovative company that specializes in managed services, cloud computing, cybersecurity, and unified communications. We pride ourselves on delivering exceptional service and value to our clients, and we are committed to building a talented and dedicated team.



  • Seattle, Washington, United States Triton Technical Full time

    Job OverviewTriton Technical is a leading provider of integrated systems for the private yacht industry, offering cutting-edge solutions that elevate the onboard experience.About the RoleWe are seeking an experienced Client Support Technician to join our team. As a key member of our support team, you will provide 24/7 technical assistance to our customers...


  • Seattle, Washington, United States Revel Staffing Full time

    About the RoleWe are seeking a highly skilled Manufacturing Technical Support Specialist to join our team at Revel Staffing.


  • Seattle, Washington, United States NCR Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in providing top-notch support services for retail environments. As a Technical Support Specialist, you will be responsible for delivering prompt and effective installation, maintenance, and service calls to ensure seamless operations.Key ResponsibilitiesInstall,...


  • Seattle, Washington, United States HIKINEX Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist - IT Infrastructure to join our team at HIKINEX. This role will be responsible for providing exceptional support to our clients, ensuring seamless operation of their IT infrastructure.About the RoleThis is a full-time position based in the Greater Seattle & Greater Austin areas.The...


  • Seattle, Washington, United States Roche Holdings Inc. Full time

    The PositionA career at Roche offers the chance to make a meaningful impact on people's lives. As a Field Engineering Specialist, you will play a vital role in providing exceptional technical support to our customers. We are seeking an experienced professional to join our team in the Seattle area.Job SummaryWe are looking for a highly skilled Field...


  • Seattle, Washington, United States Roche Diagnostics Seattle, Inc. Full time

    Job Title: Field Engineering SpecialistAt Roche Diagnostics Seattle, Inc., we foster a culture of diversity, equity, and inclusion, reflecting the communities we serve.We believe that understanding people's varied healthcare needs is key to our success. As a Field Engineering Specialist, you will be part of a team that shares a passion for exceptional care...


  • Seattle, Washington, United States Techmate Full time

    Job OverviewWe are seeking a part-time/ad hoc/IT consultant in a distributed workforce setting to provide technical support services to our clients.As a team member, you will assist clients with resolving computer-related issues, focusing on installation, configuration, and troubleshooting of hardware and software applications.Key...


  • Seattle, Washington, United States Utter Associates Inc Full time

    Job SummaryWe are seeking a skilled Technical Systems Deployment Specialist to join our team at Utter Associates Inc. This full-time position involves performing technical systems engineering, product commissioning, documentation production, and integration support on various projects across the broadcast, corporate media, higher education, and government...


  • Seattle, Washington, United States Saxon Global Full time

    Job SummaryThe ServiceNow Technical Specialist will be responsible for designing, mapping client business requirements, and ensuring smooth project delivery. This role will work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration...


  • Seattle, Washington, United States People Tech Group Inc Full time

    Company OverviewAt People Tech Group Inc, we are seeking a highly skilled Peoplesoft Technical Implementation Specialist to join our team. This is a full-time role located in Seattle, WA and can be 100% remote.Salary: $120,000 - $150,000 per year based on experience.Job DescriptionWe are looking for a talented Peoplesoft Technical Implementation Specialist...


  • Seattle, Washington, United States Roche Diagnostics Seattle, Inc. Full time

    Opportunity OverviewAt Roche, we're committed to discovering, developing, and providing innovative diagnostics and therapeutic products. As a Field Engineering Specialist, you'll be a key member of our Roche Support Network, dedicated to delivering exceptional support to our customers.Utilize your technical expertise to provide routine technical support,...


  • Seattle, Washington, United States Goodwin Recruiting Full time

    Job OverviewWe are seeking a skilled Technical Kitchen Equipment Specialist to join our team. As a specialist, you will play a vital role in diagnosing, repairing, and providing planned maintenance on commercial kitchen equipment.Responsibilities:Offer comprehensive service solutions for commercial cooking, ware-washing, and other specialty foodservice...


  • Seattle, Washington, United States H10 Capital Full time

    We are seeking a highly motivated Technical Engineering Specialist to join our Hardware Test Engineering team at H10 Capital. Located in Redmond, WA, this role offers a competitive salary of $85,000 per year.The ideal candidate will be flexible, detail-oriented, and skilled at working in a team environment. This position requires the ability to work with...


  • Seattle, Washington, United States H10 Capital Full time

    We are seeking a skilled Technical Specialist to join our Hardware Test Engineering team at H10 Capital in Redmond, WA. The ideal candidate will be flexible, detail-oriented, and skilled at working in a team environment.


  • Seattle, Washington, United States Technical Professionals Group Full time

    We are seeking a motivated and dependable Vehicle Operator to join our team at Technical Professionals Group. As an Automotive Performance Specialist, you will be responsible for performing field testing, monitoring activity, and troubleshooting issues related to vehicle performance.Your primary duties will include:Safely operating test vehicles in various...


  • Seattle, Washington, United States Orion Talent Full time

    **About the Role:**We are seeking an experienced Customer Support Technical Expert to join our team at Orion Talent. As a key member of our customer support team, you will be responsible for providing expert technical guidance and support to our clients.**Key Responsibilities:**Provide in-depth technical assistance to customers via phone, email, or on-site...


  • Seattle, Washington, United States Tik Tok Full time

    About the RoleWe are seeking a highly skilled Global E-Commerce Technical Specialist to join our team at TikTok. This is a key role in developing the fundamental product platforms and providing technical solutions that power all of our global e-commerce business scenarios.


  • Seattle, Washington, United States H10 Capital Full time

    About H10 CapitalH10 Capital is a dynamic and innovative company that values technical expertise and collaboration.Job Description:We are seeking an experienced Technical Test Specialist to join our Hardware Test Engineering team. As a key member of the team, you will be responsible for performing maintenance and repair of test equipment and test fixtures,...


  • Seattle, Washington, United States Russell Tobin Full time

    Russell Tobin is seeking a highly skilled Executive Support Specialist to join their team. This is a 12+ month contract with potential for extension or conversion for successful contractors.Position: Executive Support SpecialistLocation: Seattle, WADuration: 12+ months, with possible extensionPay rate: $38.00-40.00/hour on W2Job Summary:The ideal candidate...


  • Seattle, Washington, United States LevelTen Energy Full time

    About the RoleWe are seeking an experienced and motivated Renewable Energy Support Specialist to join our team at LevelTen Energy. As a key member of our support organization, you will play a vital role in delivering exceptional customer service and supporting the growth of our platform.Job DescriptionProvide timely and effective technical support to...