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Community Support Specialist

2 months ago

Mount Vernon, New York, United States RHP Properties Full time
Community Support Specialist at RHP Properties

RHP Properties, a leading provider of manufactured home communities, is seeking a Community Support Specialist to join their team at Oak Grove Village community in Mount Vernon, IL. This part-time position involves performing administrative tasks under the supervision of the Community Manager for 20 hours per week.

Key Responsibilities:

  • Provide exceptional customer service and greet residents in a professional manner
  • Respond to inquiries and provide information in a timely and accurate manner
  • Develop and maintain strong relationships with community residents and stakeholders
  • Utilize Microsoft Office to create and manage documents, reports, and presentations
  • Assist in data entry, lead management, and other administrative tasks
  • Maintain accurate and up-to-date records and files
  • Document interactions with residents and stakeholders
  • Support home sales presentations and other community events
  • Ensure compliance with regulatory requirements and company policies
  • Perform other duties as assigned by the Community Manager

Requirements:

  • Minimum 1 year of administrative experience in a customer-facing role
  • High School Diploma or equivalent required
  • Excellent customer service and communication skills
  • Strong organizational and time management skills
  • Ability to multitask in a fast-paced environment
  • Proficiency in Microsoft Office
  • Ability to lift up to 25 pounds
  • Valid driver's license and good driving record

Compensation and Benefits:

This role offers competitive compensation and benefits, including opportunities for professional growth and development. RHP Properties is a leader in the real estate investment industry, dedicated to providing well-maintained and attractive communities for residents nationwide.