Service Excellence Specialist

16 hours ago


Columbia, Missouri, United States Lisa Cravens - State Farm Agent Full time
About This Opportunity:

Lisa Cravens - State Farm Agent is a leading insurance agency seeking a skilled Customer Service Representative to join our team. In this role, you will have the opportunity to build meaningful relationships with customers, provide expert guidance on insurance options, and contribute to the success of our agency.

Key Tasks:
  • Develop and maintain strong relationships with customers through personalized service and timely follow-ups.
  • Respond to customer inquiries regarding insurance coverage, eligibility, and policy changes in a prompt and professional manner.
  • Collaborate with internal teams to ensure seamless customer experiences and promote business growth.
Desirable Qualities:
  • Proven track record of delivering excellent customer service.
  • Exceptional communication and problem-solving skills.
  • Ability to adapt to changing priorities and deadlines.
What's Next:
  • Competitive compensation package.
  • Ongoing training and professional development opportunities.
  • Paid time off and health benefits.
  • Chance to grow professionally and advance within the agency.


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