Supervisor of Guest Services

2 days ago


San Diego, California, United States Remington Full time
About the Role:

We are seeking an experienced Supervisor of Guest Services to join our team at Remington. As a key member of our front office staff, you will be responsible for managing the daily operations of the front desk, ensuring that all guest needs are met promptly and professionally.

Key Responsibilities:

  • Oversee the front office staff, including interviewing and hiring new team members.
  • Manage daily transactions, including check-ins, check-outs, and room assignments.
  • Respond to guest requests and resolve any issues promptly.
  • Communicate effectively with other departments, including Housekeeping and Engineering.
  • Maintain a high level of customer service, ensuring that all guests have a positive experience.

Requirements:

  • Proven experience in a similar role, with a focus on customer service.
  • Strong leadership and communication skills.
  • Ability to work under pressure and prioritize tasks effectively.
  • Flexibility to work varying schedules, including nights, weekends, and holidays.

The estimated salary for this role is $50,000 - $55,000 per annum, depending on experience.



  • San Diego, California, United States Lodging Dynamics Full time

    About UsLodging Dynamics Hospitality Group is a national hospitality management company serving the industry for over 30 years. We operate hotels across many states and among several brands, including Marriott and Hilton. Our mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and...


  • San Diego, California, United States Crescent Services Full time

    About Crescent ServicesWe are a leading hospitality company that prides itself on delivering exceptional experiences to our guests. As an Assistant Front Office Manager, you will be part of a dynamic team that shares your passion for providing outstanding service.Key ResponsibilitiesWe are seeking an experienced and skilled professional to join our Front...

  • Valet Attendant

    2 weeks ago


    San Diego, California, United States Evolution Parking & Guest Services Full time

    Evolution Parking & Guest Services is a leading provider of specialized valet parking and front door services to top hotels and resorts nationwide.Job Summary:We are seeking a highly motivated Valet Attendant to join our team. As a Valet Attendant, you will be responsible for delivering exceptional customer service to guests in a professional and courteous...


  • San Diego, California, United States Hilton Hotels Corporation Full time

    Hilton Hotels is seeking a Front Desk Representative to join their team. In this role, you will be responsible for greeting guests and completing the registration process.Key Responsibilities:Greet guests and complete the registration processAssist guests with check-outDemonstrate a thorough knowledge of hotel informationUse up-selling techniques to promote...


  • San Diego, California, United States Omni Hotels Full time

    Customer Service Representative Wanted: Join Our Team at the Omni San Diego HotelWe are seeking a friendly and detail-oriented Front Desk Agent to join our team at the Omni San Diego Hotel. As a member of our team, you will have the opportunity to provide exceptional guest service, manage front desk operations, and collaborate with colleagues to deliver...


  • San Diego, California, United States Hawaiian Airlines Full time

    **Why Work for Hawaiian Airlines?** We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. As a Guest Services Agent with Hawaiian Airlines, you will be part of a dynamic team that is committed to excellence and innovation.What We're Looking For: We are seeking a highly motivated and...


  • San Diego, California, United States Aimbridge Hospitality Full time

    Join Aimbridge Hospitality as a Front Desk Agent and enjoy a challenging yet rewarding career with a competitive salary of $42,000 per year.ResponsibilitiesThis role involves:Welcoming guests and providing assistance with queriesMaintaining accurate records and handling confidential informationCollaborating with colleagues to ensure seamless guest...


  • San Diego, California, United States Sonesta International Hotels Full time

    Join Our Team:Sonesta International Hotels is a leading hospitality company with a reputation for excellence in customer service. As a Guest Room Attendant Coordinator, you will play a critical role in ensuring the comfort and satisfaction of our guests. This position involves cleaning and servicing guest rooms and public areas according to established...

  • Team Member

    3 days ago


    San Diego, California, United States Wingstop Full time

    About Working at WingstopWe're looking for a talented individual to join our team as a guest service team member. As a team member at Wingstop, you will be responsible for creating positive experiences for our guests by acting as the face and voice of our brand. If you have excellent communication skills, are able to work in a fast-paced environment, and are...


  • San Diego, California, United States Remington Full time

    Job SummaryWe are seeking a detail-oriented and people-focused Hotel Guest Services Coordinator to join our team at Remington.Key Responsibilities:Coordinate guest services, including checking in and out, handling requests, and resolving issuesSupervise front office staff, including interviewing, hiring, and training new employeesOperate the MICROS system...


  • San Diego, California, United States Salvation Army U.S. Full time

    **Job Overview:**Serve as the first point of contact for members, clients, and customers at Salvation Army U.S. Facility. Provide exceptional customer service, ensuring a positive experience for all visitors.Key Responsibilities:Maintain accurate cash handling policies and procedures.Offer tours and provide information to guests, emphasizing membership sales...


  • San Diego, California, United States European Wax Center - San Diego Pacific Beach Full time

    We are seeking a Guest Service Associate at European Wax Center - San Diego Pacific Beach.Job DescriptionThis dynamic role involves interacting with customers, promoting services, and delivering exceptional experiences.A high level of customer service and sales proficiency is expected, along with the ability to multitask and maintain a clean workspace.Skills...


  • San Diego, California, United States Kona Kai Resort & Spa, a Noble House Resort Full time

    Job SummaryWe are seeking a Front Desk Agent to assist us in creating a world-class environment that will enable our guests to connect with our fine establishment. As the face of the arrival team, you will be responsible for check-in, out, and any request our guests may have during their stay.Your standard response will become 'yes, absolutely.' You will be...


  • San Diego, California, United States Palihotel San Diego Full time

    Uncover the Perfect Opportunity at Palihotel San DiegoWe are seeking a skilled Room Attendant to join our team at Palihotel San Diego, where we take pride in delivering exceptional guest experiences.About UsPalihotel San Diego is a vibrant and bustling mainstay located in the heart of San Diego's Gaslamp Quarter. Our 122-guest room hotel boasts a preppy,...


  • San Diego, California, United States Omni Hotels Full time

    About Our CompanyOmni Hotels & Resorts is a company committed to providing exceptional service and a superior experience for its associates and guests. We offer a dynamic and exciting work environment with comprehensive training and mentoring opportunities.Job SummaryWe are seeking a Front Desk Agent to join our team at the Omni San Diego Hotel. This role...

  • Restaurant Associate

    3 weeks ago


    San Diego, California, United States Burger King Full time

    About Burger KingWe are the second largest fast food hamburger chain in the world, known for serving high-quality, great-tasting, and affordable food.As a Restaurant Associate at Burger King, you will be responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational...


  • San Diego, California, United States LA Jolla Beach & Tennis Club Full time

    Company OverviewThe La Jolla Beach & Tennis Club is a renowned institution in the hospitality industry, founded on family values and community-mindedness. Our landmark hotels and restaurants have become La Jolla institutions, offering an unparalleled experience for our guests.Salary and BenefitsWe offer a competitive salary of $19.50 per hour, providing...


  • San Diego, California, United States Target Full time

    Job DescriptionYou'll delight our guests in all areas of the store, ensuring each guest has an enjoyable experience in our smallest format stores.Create a welcoming experience by authentically greeting all guests.Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.Be knowledgeable about the tools,...


  • San Diego, California, United States Residence Inn San Diego Poway Full time

    Residence Inn San Diego Poway Job OpportunityWe are seeking a skilled and customer-focused Guest Experience Manager to join our team at Residence Inn San Diego Poway. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and creating memorable experiences during their...


  • San Diego, California, United States Crescent Services Full time

    The Perfect Candidate:We are looking for a highly motivated and customer-focused individual to join our front office team as a Guest Services Agent. If you have prior experience in a similar role and possess excellent communication and problem-solving skills, we would love to hear from you.Key Responsibilities:Provide exceptional guest service, ensuring a...