Front Desk Service Specialist
3 days ago
The Perfect Candidate:
We are looking for a highly motivated and customer-focused individual to join our front office team as a Guest Services Agent. If you have prior experience in a similar role and possess excellent communication and problem-solving skills, we would love to hear from you.
Key Responsibilities:
- Provide exceptional guest service, ensuring a positive and memorable experience for our guests.
- Process guest information, assign rooms, and handle payments in a timely and efficient manner.
- Demonstrate a thorough knowledge of the hotel's services and facilities, responding to guest inquiries and requests.
- Use up-selling techniques to promote hotel services and facilities, maximizing room occupancy.
What We Offer: Competitive compensation, opportunities for professional growth and development, and a dynamic work environment.
Why Work With Us: At Crescent Hotels & Resorts, we value our employees and strive to create a positive and inclusive work environment. We offer competitive compensation, opportunities for growth and development, and a dynamic work environment.
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