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Operations Manager

1 month ago

Bradenton, Florida, United States Michaels Stores Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Michaels Stores. As a key member of our leadership team, you will be responsible for leading operational processes to deliver sales and profits while protecting our assets.

Key Responsibilities
  • Assist the Store Manager in planning and executing store workload.
  • Lead and manage adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Achieve key performance indicators (KPIs) and manage your team to achieve their role KPIs.
  • Manage visual merchandising standards in store and execute feature space and seasonal layouts.
  • Manage and execute inventory management processes in store.
  • Manage and execute merchandise operations and Omni channel processes.
  • Manage and execute shrink and safety programs.
  • Train, observe, and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Serve as Manager on Duty (MOD).
  • Acknowledge customers, help locate product, and provide solutions.
  • Cross-trained in Custom Framing selling and production.
  • Assist with Omni channel processes.
Requirements
  • Retail management leadership experience.
Work Environment
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press.
Equal Opportunity Employer

Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.