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Technical Customer Support Specialist
2 months ago
PromptCare Companies Inc is seeking a motivated Customer Service Representative to enhance our operations in the high-tech respiratory sector. The successful candidate will excel in delivering outstanding customer support within the durable medical equipment industry, specifically focusing on resupply services. If you possess a strong commitment to customer satisfaction and relevant experience in the respiratory home equipment field, this position may be ideal for you.
Job Type- Full-Time, 40 hours per week
- Flexible 8-hour shifts available
- High School Diploma or equivalent required
- Experience in a Respiratory Home Durable Medical Equipment setting is preferred
- Proficient in PC usage, particularly with the MS Office suite
- Process sales orders for Durable Medical Equipment
- Verify insurance details and maintain patient records
- Handle patient prescriptions and liaise with patients and healthcare providers
- Acquire knowledge of various applications relevant to the role
- Adhere to company policies and procedures
This position necessitates the ability to communicate effectively, listen attentively, and occasionally lift items weighing up to 35 pounds.
Benefits & Perks- Competitive Salary
- Comprehensive Medical, Dental, and Vision Plans
- 401(k) Retirement Plan
- Paid Time Off and Holidays
- Referral Bonuses and Discount Programs
- Lunch & Learn Initiatives
- Employee Recognition Programs
PromptCare Companies Inc is committed to fostering a diverse and inclusive workplace.