Administrative Associate

3 weeks ago


Austin, Texas, United States MSCCN Full time

We are seeking an experienced Administrative Associate to join our team at MSCCN in Austin, Texas. As an Administrative Associate, you will be responsible for executing daily back office services, including reprographics copy and mail services in both physical and digital environments.

Job Description
  • Manage and process customer applications with accuracy and efficiency.
  • Maintain and update customer credit records.
  • Resolve customer inquiries in a timely and professional manner.
  • Monitor customer accounts and execute appropriate action when necessary.
  • Utilize appropriate logs for all office services work.
  • Ensure that job tickets are properly filled out before beginning work.
  • Perform work in office services primarily reprographics mail and intake functions according to established procedures.
  • Communicate effectively with the supervisor or client on job or deadline issues.
  • Troubleshoot basic equipment problems and place service calls when needed.
  • Prioritize workflow and perform Quality Assurance on own and work of others.
  • Load machines with various paper toner supplies and manage digital reprographics.
  • Interact with clients in person, over the phone, or electronically while maintaining a professional demeanor.

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.



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