Merchandise Controller
3 weeks ago
Job Summary:
Motive Companies is seeking a highly skilled Merchandise Controller to join our team. As a Merchandise Controller, you will be responsible for ensuring that merchandise meets purchase order specifications, is seasonally appropriate for our zones, and is of the correct value to our customers.
Key Responsibilities:
- Ensure merchandise meets purchase order specifications.
- Ensure that merchandise is seasonally appropriate for zones serviced by our facility.
- Proactively address Vendor Compliance issues and opportunities in the way Vendors pack, ticket, and ship merchandise.
- Ensure that the merchandise is of the correct value to our customers in terms of fashion, quality, price, and brand.
- Challenge company retail price and ensure that "comparable at price" on ticket reflects the company standard of 20-60% off.
- Ensure balanced mix of color, size, style, and quantity in the lay-up through packing process by adhering to company shipping philosophy.
- Ensure merchandise meets fiber content, labeling, care, and country of origin legal requirements.
- Ensure appropriateness of logos, graphics, hangtags, and merchandise to our stores.
- Identify poor size breaks and communicate to Planning to adjust pack size.
- Evaluate merchandise not ordered and assign appropriate description and retail.
- Possess an in-depth knowledge of merchandise technical terms, fabrications, and company standards relating to quality and size requirements.
- Create/maintain problem status logs to ensure special handling of problem orders.
- Develop and apply in-depth understanding of all DC and Merchandise systems to effectively problem solve.
- Partner/collaborate with all appropriate resources in the DC and Home Office to resolve issues in a timely manner.
- Build and maintain effective working relationships with hourly associates, DC management, and P&A.
- Understand impact vs. intent and adjust communication style to achieve optimal outcome.
- Comprehend the implication of their actions to the company's bottom line as it relates to shrink and profit.
- Ensure that damaged/problem merchandise and RTVs are identified and processed according to established guidelines.
- Ensure proper handling and timely execution of LPRs. Collaborate with operations to resolve issues centered around overages/shortages.
- Identify and communicate proper receiving, handling, and routing of other DCs' merchandise.
Requirements:
- Bachelors Degree or equivalent job experience.
- Strong organizational and time management skills as well as flexibility and ability to prioritize.
- Strong PC skills including Lotus Notes, Lotus 123, Excel, Word.
- Strong problem solving and negotiation skills in addition to strong oral and written communication skills.
- Displays strong follow through skills to resolve problems in a timely manner.
- Utilizes active listening skills to effectively communicate at all levels.
- 1-2 years experience merchandising.
Hourly Pay Rate: $21/hr
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