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Sales Associate

2 months ago

Ontario, California, United States Mathis Brothers Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Mathis Home. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling merchandise, and maintaining a friendly and professional environment.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive experience for every customer
  • Promote and sell merchandise displayed on the showroom floor
  • Work directly with internal and external customers to meet their needs
  • Follow up with customer orders and inquiries
  • Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
  • Work on an organizational level with other departments to ensure customer needs are met
  • Ask customers questions about products, prices, availability, and product uses to better understand their needs
  • Explain features of products in a manner that the customer will understand
  • Prepare sales tickets for orders obtained
  • Assist customers in making product selections based on their specifications
  • Recommend, select, and help locate or obtain merchandise based on customer needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
Requirements
  • Ability to lift merchandise of 10lbs
  • Must be able to walk or stand for long periods of time
  • Must be able to listen and respond to customer's needs
  • Ability to communicate effectively with team members
  • Sales experience preferred, not required
  • Positive attitude when working with internal and external customers
  • Knowledge of employment and safety procedures
  • Must be at least 21 years of age with a valid Driver's license with no more than 2 traffic violations or 1 chargeable accident within the past three years (if driving to customers homes)
Work Environment

The Sales Associate will work in a climate-controlled indoor environment with a heavy work requirement, lifting up to 40lbs rarely, and/or up to 10lbs occasionally to move objects.

Mathis Home promotes and maintains a drug-free work environment and is an Equal Opportunity Employer.